Activating Seamless Login

Goals and Outcomes

Seamless login improves customers’ shopping experience by providing smooth and easy access to their store accounts. By simply clicking a link in an email or SMS, customers are automatically logged in—or, if they don’t have an account, one is created for them. This eliminates the need to enter login details or complete a sign-up process, offering a secure, effortless way to shop.

In this article, you’ll learn how to activate Seamless login in Yotpo SMS & Email.

Seamless Login Overview

Seamless login works with Shopify Multipass to simplify the login process for your customers. After activating Shopify Multipass in your Shopify Plus account, it generates a secret code you must copy and paste into the Yotpo SMS & Email app when setting up Seamless login.

Seamless login is available for both SMS and email channels. You can apply it to messages sent via campaigns, flows, or both.

Important

To use Seamless login, you’ll need a Shopify Plus account.

Accessing Seamless Login

To access Seamless login:

1. In your Yotpo SMS & Email main menu, go to Settings > General Settings > General tab.

2. Scroll to the Seamless login section and click Activate.

You can now set it up to match your preferences.

Setting Up Seamless Login

To set up Seamless login:

1. In your Shopify admin account, go to Settings > Customer accounts and turn on Multipass.

2. Copy your secret code.

3. Go back to Seamless login in the Yotpo SMS & Email app and paste the secret code.

4. Choose whether you'd like to enable Seamless login for campaigns, flows, or both.

5. Click the Save button in the top right corner of the page.

Important

Once Seamless login is activated, it will apply to all URL personalization tags directing customers to your store. The URLs in your existing flows and scheduled campaigns will be automatically updated. Keep in mind that the redirect URLs customers will see in their browsers may appear longer, as they contain additional tokens to enhance security.