---
title: "Canceling Your Yotpo Plan"
slug: "canceling-your-yotpo-plan"
tags: ["Reviews ", "Shopify", "Shopify Plus", "Adobe Commerce (Magento)", "BigCommerce", "WooCommerce", "Salesforce Commerce Cloud", "Volusion", "Custom"]
updated: 2026-08-28T13:53:53Z
published: 2026-08-28T13:53:53Z
canonical: "support.yotpo.com/canceling-your-yotpo-plan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.yotpo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Canceling Your Yotpo Reviews Plan

Products

  

Reviews

###### Supported plans

Free, Starter, Pro, Premium, Enterprise

###### eCommerce Platform

Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud, Custom

The cancelation process changes according to your Yotpo plan:

- **Canceling a monthly plan** When you cancel a monthly plan, your subscription will run until the end of the billing period. See the instructions below.
- **Canceling an annual plan** When you cancel an annual plan, your subscription will run until the end of the billing period, and will not be automatically renewed.
- **Canceling a custom plan**

To cancel a plan with custom pricing, for example, Enterprise, please contact your Customer Success Manager. Alternatively, open a case with [Yotpo's support team](https://yap.yotpo.com/#/?modal=contact_support).

To avoid sending unwanted Automatic Review Request emails or being billed unintentionally, please ensure you complete both steps below.

- Remove the relevant code snippet(s) or application from your store admin.

> [!TIP]
> Tip
> 
> Follow the instructions in the articles below to learn how to remove Yotpo from your Shopify or BigCommerce.
> 
> - [**Shopify**: Uninstalling Yotpo](/v1/docs/shopify-uninstalling-yotpo)
> - [**BigCommerce**: Uninstalling Yotpo](/v1/docs/bigcommerce-uninstalling-yotpo)
> - [**Magento**: Uninstalling Yotpo](/v1/docs/magento-uninstalling-yotpo)
> - [**WooCommerce**: Uninstalling Yotpo](/v1/docs/woocommerce-uninstalling-yotpo)

Canceling a monthly plan:

1. In your **Yotpo Reviews admin**, click the **Profile** icon or your **store name** in the lower-left corner of your screen.
2. Select [**Billing**](https://app.yotpo.com/billing/overview).
3. (Optional) Go to [**Social Accounts**](https://settings.yotpo.com/#/social_connections) and disconnect your account from Facebook in case it's connected.
4. On the active plan you want to cancel, open the dropdown menu and click **Cancel subscription.**
5. Complete the cancelation wizard to finish canceling your subscription.

---

### FAQ

#### If I stop using Yotpo mid-subscription, will I still be charged?

Yes, if you stop using Yotpo within your subscription period, you will still be charged until the subscription date ends.