--- title: "Curating your media in Visual UGC" slug: "curating-your-media-in-visual-ugc" updated: 2024-04-02T12:43:15Z published: 2024-04-02T12:43:16Z canonical: "support.yotpo.com/curating-your-media-in-visual-ugc" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.yotpo.com/llms.txt > Use this file to discover all available pages before exploring further. # Curating your media in Visual UGC Products Visual UGC ###### Supported plans Free, Pro, Premium, Enterprise ###### eCommerce Platform N/A **Visual Curation** is your all-in-one workspace for moderating and curating user-generated visuals from reviews, Instagram, and on-site uploads and showcasing them across your site and product pages with just a few clicks! In this article, you'll learn how to collect, moderate, create, and showcase your media on your store. ## How it works You can do the following in the Visual Curation area of Visual UGC: - Collect visual content from reviews, Instagram, and on-site uploads - Moderate visual content and ask for permission - Add visual content to custom albums - Add and [tag photos to product albums](/v1/docs/adding-products-to-a-product-album) - Create [Custom Galleries](/v1/docs/custom-gallery) to showcase your custom albums across your site - Create a [Product Gallery](/v1/docs/product-gallery) and add it to your product page template to showcase product albums on your store's product pages **Visual Curation** allows you to moderate user-generated visual content from 3 possible sources: ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/6d5bdb54-035d-4672-b23e-8e2e98c59c3f.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) - **Instagram** - Photos and videos shared by shoppers on Instagram. - **Reviews** - Photos submitted along with reviews. - Tag products in photos in order to automatically display them in Product Galleries on your product pages. - **Uploaded** - Videos and photos uploaded by shoppers through your on-site galleries. #### Other areas in Visual UGC: - **Moderated Media** - All visual content is added to your albums. - **Rights Management** - Visual content in which your store is **@mentioned** on Instagram and you requested permission to use. Photos appear as **Pending Permission** or **Approved**. - **Rejected** - Rejected visual content will appear here. Please note: Moderating photos from reviews in **Visual Curation** applies only to what appears in your on-site galleries. To publish/unpublish photos *within reviews*, please visit [Reviews and Q&A Moderation](/v1/docs/moderating-reviews). ### Before you start To get the most out of user-generated photos, we recommend first [**connecting your Instagram**](/v1/docs/connecting-instagram-to-yotpo) account to Yotpo and setting up Rights Management through [**Instagram Configuration**](/v1/docs/getting-rights-to-user-generated-media). ## Moderation actions Moderation actions in Visual Curation include: #### Albums Click on **+New Album** to add a video or photo to an existing album, or create an entirely new album. See [Creating & Assigning Albums](/v1/docs/creating-assigning-albums) #### Reject Select an image/images and click on the trash can icon to remove visual content from your moderation queue. ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/4908d40f-8d88-4fee-ab6e-79c09e4aa34f.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) You can find rejected content in the **Rejected** folder in the sources menu. ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/87fd3816-a43a-4e28-89fd-7bc0f752a36d.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) #### Push to Pinterest Click on the three dots under the image and choose **Push to Pinterest** to publish photos as a pin on one of your Pinterest boards. ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/a3188c38-96a9-4e2d-9e42-a2e311fd8b3e.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) #### Ask permission Go to the **Rights Management** tab and click on the **question mark icon** to request permission from the original content owner to use their video or photo on your site. This feature is only relevant to visual content curated from Instagram **@mentions**. [Learn more](/v1/docs/curating-your-media-in-visual-ugc#rights-management) ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/7cc20bb4-b777-45e1-9db9-2fb49ee24699.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) #### Bulk moderation ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/8534834c-eea8-461b-8c1d-c05994d90bb9.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) Visual Curation allows you to moderate user-generated content individually or using bulk actions. To moderate multiple items at a time, check more than one item and click on the desired action. Bulk actions enable you to: - Tag products in multiple photos or videos. See [Adding Products To A Product Album](/v1/docs/adding-products-to-a-product-album) - Add multiple items to a new or existing album - Remove multiple items from a gallery - Add or reject multiple items at once ## Curating photos from Instagram Please note: In order to retrieve posts, your **Instagram Business Account** must be connected to your **Facebook Page**. [Learn more](/v1/docs/connecting-instagram-to-yotpo) #### Instagram photos ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/deed15fd-434f-4643-91b7-fa10cc459f9a.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) | Functionality | Search | What Appears? | | --- | --- | --- | | **My Posts** | N/A | Your own posts on Instagram. | | **Tagged Me** | N/A | All photos in which you were tagged. | | **Mentioned Me** | N/A | All Instagram photos where you are **@mentioned** in the photo caption or comments. ***Note:** *Yotpo can curate @mentioned images from the moment it is connected to Instagram, however, images containing @mentions made prior to the connection will not be curated* | | **Hashtags** | Search for up to 5 hashtags at a time. **Important:** Please refer to the note in the Hashtag Curation section below this table. | Instagram photos that include the **#hashtag** in the caption. | | **Usernames** | Any **business account** on Instagram. **Note:** You must search for the exact username **(case sensitive)**. Autocomplete is **not** supported by Instagram. | All posts are made by that particular business account's username. | --- #### Hashtag curation ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/5d815e2a-9867-46aa-a811-b1c6dc140841.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) Hashtag curation allows you to curate Instagram photos based on specific Instagram hashtags. To find relevant hashtags, simply search for the desired hashtags through the search bar and select the photos you'd like to curate for albums and on-site galleries. A few important notes on Hashtag Search: - Instagram now limits hashtag searches to a [maximum of 30 unique](https://developers.facebook.com/docs/instagram-api/guides/hashtag-search) hashtags within a rolling 7-day period, where each hashtag search counts against this limit for 7 days. - **Tip:** To avoid affecting your 7-day hashtag search quota, we recommend first searching for hashtags through the Instagram app itself and passing them through Yotpo's hashtag search only *after* you know exactly which hashtags are relevant. - Hashtag Search is limited to a maximum of 5 simultaneous hashtag searches at once. Subsequent searches for the same hashtag within this time frame will not count against your limit, and will not reset the hashtag's initial query 7-day timer. - Hashtag Search is not case-sensitive. - Hashtag Search does not support auto-complete. - Instagram now limits personally identifiable information in responses including the Instagram user name and the date the post was made to Instagram. These will therefore not be displayed on-site or in Yotpo's visual curation and moderation. - Unicode characters are not supported. You can filter Instagram posts by **Recent** or **Top** posts using the **Filter** button in the upper right-hand corner. ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/1b5e8184-63dc-4d5f-a6ce-6ef9bb061587.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) - **Top Posts** (default) are automatically chosen by Instagram. These posts are ordered by those that received the highest engagement (likes/comments) which means that the best, most engaging posts will be surfaced at the top, making it easier for you to find the most influential and impactful posts. - **Recent Posts** are posts made within the past 24 hours that contain the hashtag(s) searched in the post caption. ### Rights management ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/0e353601-cf48-4cc9-8f2f-8f1b131bc22c.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) After you've set up your Rights Management in [Instagram Configuration](/v1/docs/getting-rights-to-user-generated-media#rights-management), clicking the **question mark icon** will automatically send an Instagram message to the original photo owner requesting permission to use their photo. ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/52b0d4ed-08ed-4f89-8bed-aac54dc6dede.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) The photo will appear in your **Pending Permission** queue until the photo owner replies with the **#hashtag** designated in your [Instagram Configuration](/v1/docs/getting-rights-to-user-generated-media#rights-management). ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/deab37fe-ee0e-4597-9a95-f36e0422ab90.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) Once the photo owner replies with the designated hashtag, the photo will move to the **Approved** queue. Please note that it may take up to 6 hours from the moment a customer approves the mention until the photo is moved to the **Approved** queue. ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/5a306fec-55c6-4e5c-aded-16932a830eca.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/30a46579-1f18-4ecd-ab93-0f55dd688048.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) If desired, you can also include a Thank You message thanking the photo owner for permission to use their photo. ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/d21c3718-cbdc-4903-bd43-99d66cf51e2d.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) Please note: Unanswered photo permission requests will automatically move to the **Rejected** queue **after 14 days**. | Functionality | What Appears | | --- | --- | | **Pending Permission** | Instagram photos awaiting the photo owner's permission to display the photo on your site. | | **Approved** | Instagram photos that received the photo owner's permission to display on-site. Set up rights management in [Instagram Configuration](/v1/docs/getting-rights-to-user-generated-media#rights-management). | ## Curating photos from reviews Curating photos from reviews in **Visual Curation** only applies to **Photo Galleries**. To publish/unpublish photos that appear within reviews, please visit [Reviews and Q&A Moderation](/v1/docs/moderating-reviews). ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/b174edfb-52fa-4134-ae24-07e4cf724b1c.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) The Reviews folder includes photos collected from reviewers at the review submission point. - **New** - This tab includes all of your unmoderated photos submitted along with reviews. - **All Added** - This tab contains a summary of all the user-generated photos you've added to custom or product albums. Tip! Get a list of all users who submitted media with their reviews. Just click **Export customer list**, enter the relevant email address, and we'll send you a CSV file right away. ## Curating photos uploaded on-site ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/db89d49a-4173-40e3-afa8-75dfb65f39c9.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) Photos uploaded via on-site galleries will appear in Visual Curation within the **Uploaded** tab: ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/31c46f8b-007a-4b2f-b9a9-ac1149e6928a.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) - **Gallery uploads** - This tab includes images uploaded by customers on site Tip! Get a list of all users who uploaded media to your site. Just click **Export customer list**, enter the relevant email address, and we'll send you a CSV file right away. - **Imported media** - This tab includes images imported by Yotpo representatives - **Manual uploads** - This tab includes images uploaded via the Yotpo admin Tip! By default, the account user name is displayed as the name of the user that uploaded the media. If you want to change this name, just click **Update contributor name**, enter a new name, and click **Save**. It may take a few moments to see the change applied. ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/63d10e96-cabc-4264-b13b-70b7c668a3a7.png?sv=2026-02-06&spr=https&st=2026-10-28T19%3A09%3A05Z&se=2026-10-28T20%3A09%3A05Z&sr=c&sp=r&sig=zmsG6LID3j0D3DUR16LFN14A04CsuFgzKJrKR1V4x90%3D) - **All Uploaded** - This tab contains a summary of all the user-generated photos you've added to custom or product albums