---
title: "Customize your In-Store Loyalty Authentication Link Email"
slug: "customize-your-in-store-loyalty-authentication-link-email"
tags: ["Loyalty and Referrals", "Custom", "Adobe Commerce (Magento)", "BigCommerce", "Shopify Plus", "Shopify", "Salesforce Commerce Cloud"]
updated: 2024-04-02T23:08:58Z
published: 2024-04-02T23:08:58Z
canonical: "support.yotpo.com/customize-your-in-store-loyalty-authentication-link-email"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.yotpo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customizing your In-Store Loyalty Authentication Link Email

Products

			
				
					
						  

					
					Loyalty & Referrals
		
			

				

###### Supported plans

				

Premium, Enterprise

			
			

				

###### eCommerce Platform

				

Shopify, Shopify Plus, BigCommerce, Salesforce Commerce Cloud, Adobe Commerce (Magento), Custom

			

As part of the flow for our in-store module - the customer in the store needs to login in order to see and be able to redeem their loyalty points.

## Login flow for the in-store module

**Login flow for the in-store module**

This is the first screen of your In-Store module and the first screen your customers will see when they land on your module. On this screen, customers will *log-in* to their loyalty account or *sign up* for a loyalty account if they do not have one already!

![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/ba0d523a-0f3b-4546-9497-422a9c8f69e2.png?sv=2026-02-06&spr=https&st=2026-11-08T13%3A02%3A43Z&se=2026-11-08T14%3A02%3A43Z&sr=c&sp=r&sig=FeZUb8fAxiQ16udFvdFzWLYw7v4A7NujxovJJgjnxH8%3D)

**Log-in flow**

If a customer has an account with your store, they will:

1. Enter their email address in the "email address" field.
2. Receive a "We Sent You An Email" verification message.
3. Receive the **In-Store Loyalty Authentication Link** email to l*og-in* to their widget.
4. Click the link in their email to be taken to the My Profile screen.

## Verification email

This is what the default verification email looks like:

![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/21d0d76a-6bea-4faa-a873-c3a4c0a8f1e9.png?sv=2026-02-06&spr=https&st=2026-11-08T13%3A02%3A43Z&se=2026-11-08T14%3A02%3A43Z&sr=c&sp=r&sig=FeZUb8fAxiQ16udFvdFzWLYw7v4A7NujxovJJgjnxH8%3D)

## Customizing the verification email

1. To customize the verification email, open the **Triggered Email** section under Programs
		  
![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/8026750a-d3a0-4de9-802e-ab14dca41629.png?sv=2026-02-06&spr=https&st=2026-11-08T13%3A02%3A43Z&se=2026-11-08T14%3A02%3A43Z&sr=c&sp=r&sig=FeZUb8fAxiQ16udFvdFzWLYw7v4A7NujxovJJgjnxH8%3D)
2. Scroll down until you get to the **In-Store Loyalty Authentication Link email.** 
		  

		
			
			What does it mean if I can't find the verification email?
			You might not have the in store module feature enabled in your account. Please contact Yotpo support or your customer success representative.
		This email is **enabled by default,** if you choose to disable it - emails will not go out to your customers through the above mentioned flow.
3. Click on **Customize Email** to edit email content or styling.
		  
![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/3c6927db-b42d-4291-bcd1-d96dccbe0825.png?sv=2026-02-06&spr=https&st=2026-11-08T13%3A02%3A43Z&se=2026-11-08T14%3A02%3A43Z&sr=c&sp=r&sig=FeZUb8fAxiQ16udFvdFzWLYw7v4A7NujxovJJgjnxH8%3D)

Use this [guide](/v1/docs/customizing-yotpo-loyalty-referrals-emails) to further help you customize this email.