Email Settings
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    Email Settings

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    Article summary

    Products


    SMS & Email
    Supported plans

    Free, Starter, Pro, Premium, Enterprise

    eCommerce Platform

    Shopify, Shopify Plus

    Before you begin running email campaigns and flows, you need to adjust your email settings. In the Email Settings tab, you will be able to verify your email address and add a sending domain.

    In this article, you'll see the steps to complete these tasks so that you can unlock the full potential of Yotpo Email's diverse functionalities.

    Verifying your email address

    First, fill in the Sender's name field. This is the "From" name as it appears in the email. Then you can move on to verifying your email address. You must have at least one verified email address that will be used in the sender’s address ("Sent from"). Yotpo will verify your email addresses to ensure that your emails are being sent from a real and legitimate address.

    To verify your email address:

    1. Enter your email and click Add email.
    2. You will receive an email to verify your address. The email is valid for 48 hours.

    Authenticating your sending domain

    Sending from an authenticated sending domain increases your deliverability rates and adds brand credibility. Click Get started and follow the guidelines in Adding and Authenticating a Sending Domain to complete the process.

    Important:
    In line with Google and Yahoo’s new sender requirements, merchants who regularly send at least 5,000 emails a day must send them from a domain they own. Emails from unauthenticated bulk senders will be rejected.

    Next steps

    We highly recommend adding your business address to make sure that customers can always get in touch with you.

    After adjusting your Email settings, you can move on to sending campaigns and flows.


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