Documentation Index

Fetch the complete documentation index at: https://support.yotpo.com/llms.txt

Use this file to discover all available pages before exploring further.

Email Template Editor Customization Guide

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Products


Reviews

Supported plans

Premium, Enterprise

eCommerce Platform

Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud, Custom

Yotpo's content-generation emails are comprised of templates and snippets to allow for maximum flexibility and customization options. 

General templates

General templates 

Template File

Description

email_layout.liquid

Layout for all emails

custom_overrides.css

Your custom CSS overrides for emails

yotpo(readonly).css

Yotpo's emails CSS stylesheet

brand_logo.liquid

Your brand's logo

email_footer.liquid

Appears at the bottom of your email and includes unsubscribe link

email_header(readonly).liquid

Text that appears at the top of your emails

product_image(readonly).liquid

The product image

tracking_pixel(readonly).liquid

The email tracking pixel

unsubscribe_section.liquid

Unsubscribe section that appears in the email footer

unsupported_email_client.liquid

Directs to a landing page form if the in-mail form is not supported by the email client

Reviews templates

Template File

Description

comment_notification.liquid

Email notification sent when a review is commented on

manual_product_review_request.liquid

Email requesting a product review

manual_site_review_request.liquid

Email requesting a site review

product_review_request_14.liquid

Post-purchase email requesting a product review

resend_product_review_request.liquid

Resend email requesting a product review

reviewer_verification.liquid

Verification email is sent to the reviewer after they submit their review using on-site widgets, such as the Reviews Widget.

site_review_after_invoice.liquid

Post-invoice email requesting a site review

site_review_after_service.liquid

Post-service email requesting a site review - (Help Desk Integration)

site_review_request.liquid

Post-purchase email requesting a site review

Reviews snippets

Snippet File

Description

base_choice_custom_field.liquid

Custom field for single-choice radio buttons vs. multiple choice checkboxes

custom_review_form_fields(readonly).liquid

Custom review form fields

free_text_custom_field.liquid

Custom field for free-text answers (text box)

link_to_landing_page_form.liquid

Clickable star rating links to landing page form

promoted_products.liquid

Shows promoted products in emails

rating_custom_field.liquid

Custom field for rating-related questions (horizontal bars)

review_form.liquid

Review form that appears in review request emails

review_request(readonly).liquid

Determines whether to display review form in-mail or landing page

review_score_input.liquid

Customize icon of review score input e.g. star-rating

size_custom_field.liquid

Custom field for size-related questions (horizontal bars)

Coupon templates

Template File

Description

coupon_notification.liquid

"Thank You" email and coupon sent to reviewers after submitting a review

coupon_reminder.liquid

Reminder to claim coupon before coupon expiration

Coupon snippets

Snippet File

Description

coupon_info.liquid

The coupon, expiration date, and link to store

Email examples

Review request emails

Automatic review request 1

Automatic review request 2

Automatic review request 3

Coupon emails

Review request with CRF and coupons


Coupon

Coupon

Automatic review request