Email Template Customization Guide
Email Template Customization Guide
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Yotpo's content-generation emails are comprised of templates and snippets to allow for maximum flexibility and customization options.
General templates
General templates
| Template File | Description |
|---|---|
| email_layout.liquid | Layout for all emails |
| custom_overrides.css | Your custom CSS overrides for emails |
| yotpo(readonly).css | Yotpo's emails CSS stylsheet |
| brand_logo.liquid | Your brand's logo |
| email_footer.liquid | Appears at the bottom of your email and includes unsubscribe link |
| email_header(readonly).liquid | Text that appears at the top of your emails |
| product_image(readonly).liquid | The product image |
| tracking_pixel(readonly).liquid | The email tracking pixel |
| unsubscribe_section.liquid | Unsubscribe section that appears in the email footer |
| unsupported_email_client.liquid | Directs to landing page form if the in-mail form is not supported by the email client |
Reviews templates
| Template File | Description |
|---|---|
| comment_notification.liquid | Email notification sent when a review is commented on |
| manual_product_review_request.liquid | Email requesting a product review |
| manual_site_review_request.liquid | Email requesting a site review |
| product_review_request_14.liquid | Post-purchase email requesting a product review |
| resend_product_review_request.liquid | Resend email requesting a product review |
| reviewer_verification.liquid | Verification email sent to the reviewer after submitting their review |
| site_review_after_invoice.liquid | Post-invoice email requesting a site review |
| site_review_after_service.liquid | Post-service email requesting a site review - (Help Desk Integration) |
| site_review_request.liquid | Post-purchase email requesting a site review |
Reviews snippets
| Snippet File | Description |
|---|---|
| base_choice_custom_field.liquid | Custom field for single-choice radio buttons vs. multiple choice checkboxes |
| custom_review_form_fields(readonly).liquid | Custom review form fields |
| free_text_custom_field.liquid | Custom field for free-text answers (text box) |
| link_to_landing_page_form.liquid | Clickable star rating links to landing page form |
| promoted_products.liquid | Shows promoted products in emails |
| rating_custom_field.liquid | Custom field for rating-related questions (horizontal bars) |
| review_form.liquid | Review form that appears in review request emails |
| review_request(readonly).liquid | Determines whether to display review form in-mail or landing page |
| review_score_input.liquid | Customize icon of review score input e.g. star-rating |
| size_custom_field.liquid | Custom field for size-related questions (horizontal bars) |
Coupon templates
| Template File | Description |
|---|---|
| coupon_notification.liquid | "Thank You" email and coupon sent to reviewers after submitting a review |
| coupon_reminder.liquid | Reminder to claim coupon before coupon expiration |
Coupon snippets
| Snippet File | Description |
|---|---|
| coupon_info.liquid | The coupon, expiration date, and link to store |
Email examples
Review request emails
Automatic review request 1
Automatic review request 2
Automatic review request 3
Coupon emails
Review request with CRF and coupons
Coupon
Coupon
Automatic review request
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