--- title: "Email Template Editor Customization Guide" slug: "email-template-customization-guide" tags: ["Reviews ", "Adobe Commerce (Magento)", "Shopify Plus", "Shopify", "WooCommerce", "BigCommerce", "Volusion", "Salesforce Commerce Cloud", "Custom"] updated: 2025-05-08T13:07:51Z published: 2025-05-08T13:07:51Z canonical: "support.yotpo.com/email-template-customization-guide" excludeFromSearch: true excludeFromExternalSearch: true --- > ## Documentation Index > Fetch the complete documentation index at: https://support.yotpo.com/llms.txt > Use this file to discover all available pages before exploring further. # Email Template Editor Customization Guide Products Reviews ###### Supported plans Premium, Enterprise ###### eCommerce Platform Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud, Custom Yotpo's content-generation emails are comprised of templates and snippets to allow for maximum flexibility and customization options. ## General templates General templates | Template File | Description | | --- | --- | | email_layout.liquid | Layout for all emails | | custom_overrides.css | Your custom CSS overrides for emails | | yotpo(readonly).css | Yotpo's emails CSS stylesheet | | brand_logo.liquid | Your brand's logo | | email_footer.liquid | Appears at the bottom of your email and includes unsubscribe link | | email_header(readonly).liquid | Text that appears at the top of your emails | | product_image(readonly).liquid | The product image | | tracking_pixel(readonly).liquid | The email tracking pixel | | unsubscribe_section.liquid | Unsubscribe section that appears in the email footer | | unsupported_email_client.liquid | Directs to a landing page form if the in-mail form is not supported by the email client | ## Reviews templates | Template File | Description | | --- | --- | | comment_notification.liquid | Email notification sent when a review is commented on | | manual_product_review_request.liquid | Email requesting a product review | | manual_site_review_request.liquid | Email requesting a site review | | product_review_request_14.liquid | Post-purchase email requesting a product review | | resend_product_review_request.liquid | Resend email requesting a product review | | reviewer_verification.liquid | Verification email is sent to the reviewer after they submit their review using on-site widgets, such as the Reviews Widget. | | site_review_after_invoice.liquid | Post-invoice email requesting a site review | | site_review_after_service.liquid | Post-service email requesting a site review - (Help Desk Integration) | | site_review_request.liquid | Post-purchase email requesting a site review | #### Reviews snippets | Snippet File | Description | | --- | --- | | base_choice_custom_field.liquid | Custom field for single-choice radio buttons vs. multiple choice checkboxes | | custom_review_form_fields(readonly).liquid | Custom review form fields | | free_text_custom_field.liquid | Custom field for free-text answers (text box) | | link_to_landing_page_form.liquid | Clickable star rating links to landing page form | | promoted_products.liquid | Shows promoted products in emails | | rating_custom_field.liquid | Custom field for rating-related questions (horizontal bars) | | review_form.liquid | Review form that appears in review request emails | | review_request(readonly).liquid | Determines whether to display review form in-mail or landing page | | review_score_input.liquid | Customize icon of review score input e.g. star-rating | | size_custom_field.liquid | Custom field for size-related questions (horizontal bars) | ## Coupon templates | Template File | Description | | --- | --- | | coupon_notification.liquid | "Thank You" email and coupon sent to reviewers after submitting a review | | coupon_reminder.liquid | Reminder to claim coupon before coupon expiration | #### Coupon snippets | Snippet File | Description | | --- | --- | | coupon_info.liquid | The coupon, expiration date, and link to store | ## Email examples ### Review request emails ****Automatic review request 1**** ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/c2286fb9-3278-4e02-ac28-34add371eb33.png?sv=2026-02-06&spr=https&st=2026-11-03T15%3A04%3A54Z&se=2026-11-03T16%3A04%3A54Z&sr=c&sp=r&sig=%2B32Xe74UghSUcNwkt7P%2FkNParIpkpGBNDNQpdM7gz1g%3D) ****Automatic review request 2**** ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/2a52fb05-0276-4eaf-93fc-70989624b4a9.png?sv=2026-02-06&spr=https&st=2026-11-03T15%3A04%3A54Z&se=2026-11-03T16%3A04%3A54Z&sr=c&sp=r&sig=%2B32Xe74UghSUcNwkt7P%2FkNParIpkpGBNDNQpdM7gz1g%3D) ****Automatic review request 3**** ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/f2b2d03e-c996-4a20-a492-52e8d25c765d.png?sv=2026-02-06&spr=https&st=2026-11-03T15%3A04%3A54Z&se=2026-11-03T16%3A04%3A54Z&sr=c&sp=r&sig=%2B32Xe74UghSUcNwkt7P%2FkNParIpkpGBNDNQpdM7gz1g%3D) ### Coupon emails ****Review request with CRF and coupons**** ****Coupon**** ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/40ef27b8-6cab-4b8b-a565-bb6a85fe47c6.png?sv=2026-02-06&spr=https&st=2026-11-03T15%3A04%3A54Z&se=2026-11-03T16%3A04%3A54Z&sr=c&sp=r&sig=%2B32Xe74UghSUcNwkt7P%2FkNParIpkpGBNDNQpdM7gz1g%3D) ****Coupon**** ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/72436c7a-7ec6-4d9d-82e9-b7b7a08286df.png?sv=2026-02-06&spr=https&st=2026-11-03T15%3A04%3A54Z&se=2026-11-03T16%3A04%3A54Z&sr=c&sp=r&sig=%2B32Xe74UghSUcNwkt7P%2FkNParIpkpGBNDNQpdM7gz1g%3D) ****Automatic review request**** ![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/f2b2d03e-c996-4a20-a492-52e8d25c765d.png?sv=2026-02-06&spr=https&st=2026-11-03T15%3A04%3A54Z&se=2026-11-03T16%3A04%3A54Z&sr=c&sp=r&sig=%2B32Xe74UghSUcNwkt7P%2FkNParIpkpGBNDNQpdM7gz1g%3D)