General Widgets FAQ
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General Widgets FAQ
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FAQ
How long does it take for widget changes to be reflected on-site?
Widget updates may take up to three hours to be reflected on-site.
Can I add a site review widget to my checkout page?
You can add a site review widget to your checkout page by creating a reviews carousel that displays only Site Reviews.
Navigate to Onsite Widgets > Reviews Carousel.
Set Review Type to Site.
Publish to generate widget code.
Add the code to your checkout page with
data-yotpo-product-id="yotpo_site_reviews".
What types of widgets does Yotpo offer and what are their uses?
Reviews Widget: Showcases reviews on product pages in a customizable format, including title, content, and star rating.
Star Rating: Displays the average aggregated rating of a product's published reviews. Appears next to products with reviews on featured collections, collection pages, and product pages.
Reviews Carousel: Customizable feature to increase review visibility at key conversion points (homepage, cart page, checkout page, blog, landing pages).
Review Highlights: Uses AI to showcase customer testimonials.
SEO Page: Dedicated page for site and product reviews to improve Google visibility.
Can I customize the look and feel of my widgets?
You can customize your widgets by going to your Yotpo dashboard > On-site Widgets.
Then select which widget you want to customize.
For customization not included within the available options, please feel free to reach out to our Yotpo Support team to be assisted appropriately.
Can I test the Review Widgets features on Localhost?
Yotpo's review features are optimized for live websites. While you can configure and test the integration on localhost during development, certain functionalities may require a live environment to function fully.
How to find the code to manually implement the widget?
To locate the code of a widget in Yotpo, follow these steps:
Go to Yotpo Admin – Navigate to On-site Widgets in your Yotpo admin panel.
Select the Widget – Choose the widget you need the instance ID for (e.g., Reviews Widget) and click Edit.
Click Publish – Locate the Publish button in the top-right corner and click it.
Show Instructions – In the pop-up window that appears, click Show Instruction.
Get the Code – Click Get the Code to reveal the widget’s code snippet.
How to find the “Instance ID” of a widget?
To locate the Instance ID of a widget in Yotpo, follow these steps:
Go to Yotpo Admin – Navigate to On-site Widgets in your Yotpo admin panel.
Select the Widget – Choose the widget you need the instance ID for (e.g., Reviews Widget) and click Edit.
Click Publish – Locate the Publish button in the top-right corner and click it.
Show Instructions – In the pop-up window that appears, click Show Instruction.
Get the Code – Click Get the Code to reveal the widget’s code snippet.
Find the Instance ID – Look for the parameter
data-yotpo-instance-id. The instance ID will be the value inside the quotation marks.Example:
data-yotpo-instance-id="530298"→ Here, 530298 is the instance ID.
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