General Review Widgets FAQ
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    General Review Widgets FAQ

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    Article summary

    Products


    Reviews

    Supported plans

    Free, Starter, Pro, Premium, Enterprise

    eCommerce Platform

    Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud, Custom


    FAQ

    How long does it take for widget changes to be reflected on-site?

    Widget updates may take up to three hours to be reflected on-site

    Can I add a site review widget to my checkout page?

    You can add a site review widget to your checkout page by creating a reviews carousel that displays only Site Reviews.

    1. Navigate to Onsite Widgets > Reviews Carousel.

    2. Set Review Type to Site

    3. Publish to generate widget code

    4. Add the code to your checkout page with data-yotpo-product-id="yotpo_site_reviews".

    What types of widgets does Yotpo offer and what are their uses?

    Reviews Widget: Showcases reviews on product pages in a customizable format, including title, content, and star rating.

    Star Rating: Displays the average aggregated rating of a product's published reviews. Appears next to products with reviews on featured collections, collection pages, and product pages.

    Reviews Carousel: Customizable feature to increase review visibility at key conversion points (homepage, cart page, checkout page, blog, landing pages).

    Review Highlights: Uses AI to showcase customer testimonials.

    SEO Page: Dedicated page for site and product reviews to improve Google visibility.

    Can I customize the look and feel of my widgets?

    You can customize your widgets by going to your Yotpo dashboard > Onsite Widgets.

    Then select which widget you want to customize.

    For customization not included within the available options, please feel free to reach out to our Yotpo Support team to be assisted appropriately.


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