JOIN - Integration Guide for Yotpo SMS & Email

Integrating JOIN with Yotpo SMS & Email allows you to embed captivating stories directly into your SMS and email campaigns, maximizing audience engagement and boosting conversion rates.

In this article, you’ll learn how to integrate JOIN with Yotpo SMS & Email.

About JOIN

JOIN is a SaaS solution for creating, distributing, and tracking stories. With JOIN, you can generate content with just a few clicks using templates and AI features, or reuse content from your social media, whether it’s proprietary or user-generated. The stories can then be easily added to your preferred platform. JOIN’s analytics page lets you track the performance of your stories and refine your marketing strategies.

How it works

Integrating JOIN Stories with Yotpo SMS & Email does not require any installation. Simply log into JOIN, create a story, and then add it to your SMS or email campaign in Yotpo SMS & Email. The story editor in JOIN offers various options: you can start a story from scratch, use a template, or add content from your Instagram account.

Before you start

To use the JOIN and Yotpo SMS & Email integration, you need an active JOIN account.

Creating a story in JOIN

To create a story in JOIN:

1. On the home screen, click New story.

2. Select Blank story or From an inspiration, and click Create story.

3. Add text, images, or videos, and customize your colors. To learn more, go to JOIN’s Help Center.

4. When ready, click Generate story.

The story will appear in the gallery on the home screen.

Adding a JOIN story to an SMS campaign

To add a JOIN story to an SMS campaign in Yotpo SMS & Email:

1. On JOIN’s home screen, find the story you want to add.

2. Hover over the story, click the 3-dot menu icon, and select Copy story link.

3. Next, go to Campaigns in Yotpo SMS & Email and create a new SMS campaign, or find the one where you want to add your story.

4. Paste the story URL to your text message. It will be shortened automatically.

5. Before sending your SMS campaign, review its settings by clicking Review campaign.

To learn more about how to create SMS campaigns in Yotpo SMS & Email, see Creating an SMS campaign.

Adding a JOIN story to an email campaign

To add a JOIN story to an email campaign in Yotpo SMS & Email:

1. On JOIN’s home screen, find the story you want to add.

2. Hover over the story, click the share icon, and select Share by email.

3. Complete the configuration setup and click Generate my email story.

4. Once your email story is ready, click Code HTML and then Copy code.

5. Next, go to Campaigns in Yotpo SMS & Email and create a new email campaign, or find the one where you want to add your story.

6. From Blocks in the email editor, drag the HTML block into your email and paste the code in the window that opens.

7. Click outside the window to close it and preview the widget.

8. After you’ve finished editing your email, click Save & close.

To learn more about how to create email campaigns in Yotpo SMS & Email, see Creating an Email Marketing Campaign.

Tip:

We recommend sending a few test emails or text messages before sending the finalized version out to your subscribers.

Next steps

You can track the overall performance of your stories on JOIN. For more information about their Analytics page and the available metrics, go to JOIN’s Help Center.

Having issues with the integration?

Contact JOIN support at support@teamJOIN.fr