Loyalty

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Frequently Asked Questions

Not sure where to start? Check out these commonly asked questions from other Yotpo users.

If you want to manually adjust points for a specific customer, or for several customers at once, check out Adjusting a Specific Customer's Points Balance.

To set up your Referrals Program and start attracting new shoppers, check out Configuring Your Referral Program Settings.

After setting up and publishing your Rewards Page, you need to go to your site and make sure to add a navigation item to the store menu that leads to the page.

If you're using Yotpo Reviews, you can reward shoppers for leaving a review by setting up the Yotpo Review earning rule. You can also encourage them to add photos and videos to their reviews.

Yes! Yotpo Loyalty & Referrals fully supports Shopify's Customer Accounts across all core loyalty features, widgets, and extensions. Learn more in our guide on Customer Accounts.

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Drive more repeat customers with Attentive x Loyalty

Target customers with hyper-personalized messages using loyalty data at just the right moment. Promote your Loyalty program to SMS and email subscribers and boost sales by launching exclusive reward campaigns.

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