Managing Your Yotpo SMS & Email Notifications

      Managing Your Yotpo SMS & Email Notifications

        Article Summary


        SMS & Email
        Supported plans

        Free, Starter, Pro, Premium, Enterprise

        eCommerce Platform

        Shopify, Shopify Plus

        You can control how you receive important updates from Yotpo SMS & Email to your email. 

        To customize your notifications:

        1. In your Yotpo SMS & Email main menu, go to Settings > General Settings
        2. Scroll down to Notifications.
        3. Use the ON/OFF toggles to set up your preferences.
          SMSBump Notifications
        4.  Click Save.
        • Monthly Report: A report of what profit you’ve earned in the past month.
        • Low Balance: You will get an email once your SMS credit balance falls below $10.
        • Chat: Get an email each time a customer replies to a text message you send them.
        • Dedicated Number: Get notified by email when you don’t have enough funds to renew your dedicated number.
        • Onboarding Guide: How-to emails to help you get to know our most important features.
        • Pending Messages: You will receive an email when there are insufficient funds to send your messages.
        • Newsletters: Stay in the know with exciting news on what we are developing next!

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