Mesa - Integration Guide for Reviews

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Products


Reviews
Supported plans

Free, Starter, Pro, Premium, Enterprise

eCommerce Platform

Shopify, Shopify Plus

Use this integration to include Yotpo Reviews events in your Mesa automated workflows without writing a line of API code. This integration enables you to use events that take place in Yotpo, including review created and review updated, to prompt automations through Mesa. Here are some examples of what you can do:

  • Re-engage with customers: Let customers know their reviews were published on-site to bring them back and create a feeling of transparency.
  • Send reviews to other apps: Create a workflow that starts when a new Yotpo review is created. Share the feedback through email, Slack, Airtable, or 40+ other apps.
  • Create scheduled reports: Email a report of the top Yotpo reviews every week.
  • Follow up on poor reviews: Automatically create a support ticket whenever a review scores below a certain threshold.

About Mesa

Mesa helps merchants automate their Shopify store so they can do more with the things they already have. With Mesa, it’s easy to connect all your business apps into automated workflows that create a world of new capabilities and in-depth customizations for your online store.

Connecting Reviews and Mesa

To connect Reviews and Mesa, do the following:

  1. Log into your Yotpo Reviews account.
  2. Click the Profile icon in the upper right-hand corner.
  3. Click Store Settings.
  4. Go to the General Settings section.
  5. Copy the app key and secret key values.
  6. Save your credentials in Mesa:

Having issues with the integration?
Contact Mesa support at contact@getmesa.com.