Preferences Settings

In the Preferences tab, you can set your staff phones, short URLs, discount code prefixes, and smart encoding.

Staff phones

Staff phones allow you to add staff phone numbers that will receive admin notifications and test messages. The country code of the store location you set will automatically appear when adding a new number.

If you want to add a number from a different country, type in the international country code. You can add a maximum of 10 numbers.

Global short URL

Global Short URL lets you set how customers will see links in a text message.

It also shortens them, giving you more character length and the ability to track results in Google Analytics and in the Yotpo SMS & Email Analytics section. In the drop-down menu, you can either choose the default SMSBump option with fewer characters, or the brand name of your store. Additionally, you can choose a custom domain by ticking the Use a custom domain checkbox.

Discount code prefix

When enabled, the Discount Code Prefix will allow you to set general prefix rules that will apply to all dynamic discount codes you use when sending messages in Yotpo SMS & Email.

Smart encoding

Smart encoding replaces all special characters in your text message with their Latin equivalent. The purpose of this feature is to maximize your use of the allowed character count. Make sure to keep an eye on the SMS counter while creating your text messages.