Resetting Your Yotpo Account Password
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    Resetting Your Yotpo Account Password

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      Light

    Article summary

    Products


    Reviews
    Supported plans

    N/A

    eCommerce Platform

    Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud, Custom

    If you've forgotten your Yotpo password, follow these simple steps to reset it and regain access to your account.

    How to Reset Your Password:

    1. Navigate to the Yotpo Login Page
    2. Click “Forgot Password?”
      You'll find this link just below the login credentials.
    3. Enter your email address

      Make sure it's the email linked to your Yotpo account.

    4. Click “Continue”
      This will trigger a password reset email to be sent.
    5. Open the password reset email
      Look for an email from no-reply@yotpo.com with the subject: Reset your Yotpo password
    6. Click the “Reset Password” button in the email
    7. Create a new password

      • Enter your new password

      • Confirm your new password 

      • Click “Reset Password” to save changes

    8. You’ll be redirected to the login page
      Now, you can log in with your new password!

    Password requirements

    To keep your account secure, your new password must include:

    • Minimum 8 characters

    • At least one uppercase letter

    • At least one lowercase letter

    • At least one number

    Troubleshooting

    I didn't receive the email

    If the email doesn't arrive within a few minutes:

    • Check your Spam or Junk Mail folders

    • Ask your IT team to whitelist the Yotpo domain to ensure delivery


    Contacting Yotpo Support

    If you're unable to access your Yotpo account, send an email to helpcenter@yotpo.com and provide the email address affiliated with the account and your shop's URL.


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