If you've forgotten your Yotpo password, follow these simple steps to reset it and regain access to your account.
How to Reset Your Password:
- Navigate to the Yotpo Login Page
- Click “Forgot Password?”
You'll find this link just below the login credentials.
- Enter your email address
Make sure it's the email linked to your Yotpo account.
- Click “Continue”
This will trigger a password reset email to be sent. - Open the password reset email
Look for an email from no-reply@yotpo.com with the subject: Reset your Yotpo password
- Click the “Reset Password” button in the email
Create a new password
Enter your new password
Confirm your new password
Click “Reset Password” to save changes
You’ll be redirected to the login page
Now, you can log in with your new password!
Password requirements
To keep your account secure, your new password must include:
Minimum 8 characters
At least one uppercase letter
At least one lowercase letter
At least one number
Troubleshooting
I didn't receive the email
If the email doesn't arrive within a few minutes:
Check your Spam or Junk Mail folders
Ask your IT team to whitelist the Yotpo domain to ensure delivery
Contacting Yotpo Support
If you're unable to access your Yotpo account, send an email to helpcenter@yotpo.com and provide the email address affiliated with the account and your shop's URL.