---
title: "Setting up Free Products as Rewards on Shopify"
slug: "setting-up-free-products-as-rewards-on-shopify"
tags: ["Loyalty and Referrals", "Ways to redeem", "Shopify", "Shopify Plus"]
updated: 2025-07-15T12:18:15Z
published: 2025-07-15T12:18:15Z
canonical: "support.yotpo.com/setting-up-free-products-as-rewards-on-shopify"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.yotpo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up Free Products as Rewards on Shopify

Products

  

Loyalty & Referrals

###### Supported plans

Premium, Enterprise

###### eCommerce Platform

Shopify, Shopify Plus

## Goals and Outcomes

> [!WARNING]
> Important
> 
> [Shopify Scripts will be deprecated](https://changelog.shopify.com/posts/shopify-scripts-deprecation) by June 30, 2026. To ensure you can continue to offer free product redemptions to your customers, we’ve introduced a new reward creation flow powered by Shopify Functions. This update integrates your Shopify product catalog with Yotpo, making it easier than ever to set up and manage free product rewards.

Offering free products as loyalty rewards is a powerful way to engage customers and increase repeat purchases. By including high-value, tangible rewards in your program, you can build stronger brand loyalty and create a more rewarding shopping experience.

In this article, you’ll learn how to create and set up free product rewards and enable customers to redeem them at checkout.

> [!NOTE]
> Is this article for me?
> 
> - If you’re not using Shopify as your eCommerce platform, see [Offering Free Products as Rewards](https://support.yotpo.com/v1/docs/offering-free-products-as-rewards).
> - If you’re running a custom Yotpo Loyalty & Referrals implementation, see [Implementing a Free Products Module on a Custom Platform](https://support.yotpo.com/v1/docs/implementing-a-free-products-module-on-a-custom-or-generic-platform).

## Free Product Rewards: Overview

### How It Works

[Embedded content](https://share.synthesia.io/embeds/videos/85f81ee4-0467-4713-89b4-abad66c6a3d5)

Powered by Shopify Functions, this new free product creation flow makes it easy for you to select, configure, and display free product rewards to your customers.

Here’s what your customers will experience:

1. A customer shops on your store.
2. On the Rewards page, they see a free product they’re eligible to redeem.
3. As they add items to their cart, they can see the cost in points for each eligible free product, making it easy to redeem their points for rewards.

### Setting Up Free Product Rewards

To enable free product redemptions, you first need to create a free product reward in Yotpo:

1. From your **Yotpo Loyalty admin**, go to **Manage Program**.
2. Click **Reward Program > Ways to redeem > Create reward**.
  1. Alternatively, next to Ways to redeem, click **Manage rewards**, and select **Create reward** in the upper right corner of the rewards table.
3. In the modal that appears, select **Free product** from the reward type dropdown and click **Next**.
4. Click **Add free products** and search for the product either by its name or variant ID.
5. Select the desired product(s) and the respective variants, and click **Save**.

![Adding free products](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/add-free-products.gif?sv=2026-02-06&spr=https&st=2026-11-05T20%3A34%3A20Z&se=2026-11-05T21%3A34%3A20Z&sr=c&sp=r&sig=SgOMK%2BYmoPY%2FGWTvaZnJjZ4G25B4DCGiILOZy2glcdk%3D)
6. You’re ready to **start configuring** your free product reward settings.
7. When done, click **Save** in the upper right corner. If you left the default settings, you’ll see a confirmation message when saving your changes.

![Pending review state](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/pending-review-state-save.png?sv=2026-02-06&spr=https&st=2026-11-05T20%3A34%3A20Z&se=2026-11-05T21%3A34%3A20Z&sr=c&sp=r&sig=SgOMK%2BYmoPY%2FGWTvaZnJjZ4G25B4DCGiILOZy2glcdk%3D)

> [!WARNING]
> Note
> 
> When adding a free product, not all variants may appear in the list. We only display variants that are currently available and eligible for selection. Already-selected or unavailable variants are automatically filtered out to simplify the process.

#### Adding and Removing Variants

When adding free products as rewards, you can add only specific variants of that product.

To add a variant:

1. From the **Free Products table**, click **Add free products**.
2. **Search** for the respective product by name or variant ID.

![Adding variants - step 1](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/add-variant-step-1.png?sv=2026-02-06&spr=https&st=2026-11-05T20%3A34%3A20Z&se=2026-11-05T21%3A34%3A20Z&sr=c&sp=r&sig=SgOMK%2BYmoPY%2FGWTvaZnJjZ4G25B4DCGiILOZy2glcdk%3D)
3. Check the variants you want to add, and click **Add**.

![Adding variants - step 2](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/add-variant-step-2.png?sv=2026-02-06&spr=https&st=2026-11-05T20%3A34%3A20Z&se=2026-11-05T21%3A34%3A20Z&sr=c&sp=r&sig=SgOMK%2BYmoPY%2FGWTvaZnJjZ4G25B4DCGiILOZy2glcdk%3D)
4. The selected variant(s) will appear in the Free Products table with a **Pending review** label.
5. Click to expand and **adjust the settings**.
6. When done, **save** your changes.

To remove a variant:

1. Open the **Free Products table**.
2. **Expand the product** from which you want to remove a variant.
3. Click the ellipsis icon (three dots) next to the variant and click **Delete**.

![Deleting a free product](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/delete-free-product.png?sv=2026-02-06&spr=https&st=2026-11-05T20%3A34%3A20Z&se=2026-11-05T21%3A34%3A20Z&sr=c&sp=r&sig=SgOMK%2BYmoPY%2FGWTvaZnJjZ4G25B4DCGiILOZy2glcdk%3D)
4. **Save** your changes.

> [!WARNING]
> Important
> 
> If you remove a variant from the Free Products table, you must also remove it from the Free Products widget to prevent it from appearing on your site.

### Free Product Metrics

When you add free products, the system will display them in a table format where key details will be automatically pulled from Shopify. Here’s what you’ll see in the table:

- **Display name**: Editable. This is the name that will appear on the widget and customers will see during redemption.
- **Variant ID**: Non-editable, automatically pulled from Shopify.
- **Store stock**: Non-editable, automatically pulled from Shopify. This shows your real-time Shopify inventory and reflects the actual number of units available in your store for that product variant (updated hourly).
- **Allocated stock**: Editable. It indicates the number of units allocated (from your store stock) specifically for free product redemptions through your loyalty program. This defines how many items can be added to customers’ carts as free rewards. Once this number reaches 0, the widget will display the product as out of stock, but it will not affect your actual Shopify inventory levels.

> [!NOTE]
> Store stock vs. Reward stock
> 
> **How it works**:
> 
> - When adding a new product, Reward stock = Store stock by default.
> - When a free product is redeemed, both Store stock and Reward stock go down to reflect real-time inventory.
> - For paid purchases (without free product redemption), only Store stock is reduced.
> 
> Our system has a built-in mechanism to make sure that even after setup, Store stock never drops below Reward stock. This prevents shoppers from redeeming free products when the item is actually out of stock in your store.
> 
> **Note**: If Store stock = 0 because inventory isn’t tracked (e.g., gift cards or services), then only Reward stock will decrease when a product is redeemed.

> [!TIP]
> Tip
> 
> We recommend setting the Reward stock equal to or below the Store stock value to ensure product availability.
- **Redeemed**: Non-editable. Shows the number of times the free product has been redeemed.
- **Price**: Non-editable, automatically pulled from Shopify.
- **Cost in points**: Editable. This will be displayed to customers when they add the product to their cart. It’s calculated based on the price and your cash discount settings (**Manage Program > Rewards Program > Ways to redeem > Cash discount reward > Points value**), or set to 100 if the price is not configured. You can edit this field if you want to override the default value.

![Configuring the cost in points](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/cost-in-points-value.png?sv=2026-02-06&spr=https&st=2026-11-05T20%3A34%3A20Z&se=2026-11-05T21%3A34%3A20Z&sr=c&sp=r&sig=SgOMK%2BYmoPY%2FGWTvaZnJjZ4G25B4DCGiILOZy2glcdk%3D)

![Cost in points example](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/price-cost-in-points(1).png?sv=2026-02-06&spr=https&st=2026-11-05T20%3A34%3A20Z&se=2026-11-05T21%3A34%3A20Z&sr=c&sp=r&sig=SgOMK%2BYmoPY%2FGWTvaZnJjZ4G25B4DCGiILOZy2glcdk%3D)
  - For example, if your points value is set to $1 = 20 points, and your free product costs $54.99, the free products table will display 1100 under **Cost in points**.

## Adding Free Products to Your Site

Now that you’ve configured your free products, you need to add them to your store through the Free Products widget:

1. From your Yotpo Loyalty admin, go to **Display On-site > Redeem Points**.
2. Click to **edit the Free Products widget**.
3. Open the **Layout settings** and select the free product rewards you want to display from the dropdown.

![Free Products widget - adding free products from the dropdown](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/free-products-widget-dropdown-example.png?sv=2026-02-06&spr=https&st=2026-11-05T20%3A34%3A20Z&se=2026-11-05T21%3A34%3A20Z&sr=c&sp=r&sig=SgOMK%2BYmoPY%2FGWTvaZnJjZ4G25B4DCGiILOZy2glcdk%3D)
4. **Customize** the widget if necessary.
5. Click **Publish** to make your changes live on your store.

Learn more [about adding the Free Products widget](https://support.yotpo.com/docs/adding-the-free-products-widget-to-your-store) to your store.