Shopify: Disabling Yotpo Reviews
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Shopify: Disabling Yotpo Reviews
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If you want to uninstall Yotpo Reviews from your store, you need to follow these steps:
- Disable the review request email.
- Disable Yotpo email notifications.
- Comment out the Yotpo JavaScript.
- Comment out Yotpo-related code (Optional).
Step 1: Disable the review request email
- In your Yotpo Reviews main menu, go to Emails > Email Setup.
- Click the Review request email card.
- Click Settings in the top right corner.
- Click Deactivate.
Step 2: Disable notifications within the Yotpo Admin
- In your Yotpo Reviews main menu, go to the Profile icon in the top right corner.
- Go to Teammates.
- Click on Email Preferences.
- Disable each notification you do not want to receive.
Step 3: Comment out Yotpo JavaScript
- Access your Shopify account.
- Click on Online Store.
- Click on Themes.
- Click on Actions and select 'Edit Code'.
- Locate the theme.liquid theme file, under 'Layouts'.
- Click on Ctrl+F and search 'Yotpo'.
- Comment out the related code by adding <!-- at the beginning of the code element and --> at the end.
- Click Save.
Please note:
- If you are unable to locate the Yotpo JavaScript, please follow step 4, as well.
- If you were able to locate the Yotpo JavaScript, skip this step.
Step 4 - Optional: Comment out Yotpo-related code
- Access your Shopify account.
- Click on Online Store.
- Click on Themes.
- Click on Actions and select 'Edit Code'.
- Locate the relevant theme files.
- Click on Ctrl+F and search 'Yotpo'.
- Comment out the related code by adding <!-- at the beginning of the code element and --> at the end:
- Click Save
Please note:
You can always remove the comment-out markings you have added to the code and the Yotpo features will re-appear on your site
Tip:
To easily inspect your theme files for Yotpo-related code, search the following theme files: theme.liquid, product.liquid, product-template.liquid, product-grid-item.liquid, product-collection.liquid or product-card-grid.liquid.
You can view the complete code elements that have been implemented as part of the installation process, as well as their locations, here.
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