Shopify: Disabling Yotpo Reviews

      Shopify: Disabling Yotpo Reviews


        Article summary

        Products


        Reviews
        Supported plans

        Free, Growth, Prime, Premium, Enterprise

        eCommerce Platform

        Shopify, Shopify Plus

        If you want to uninstall Yotpo Reviews from your store, you need to follow these steps:

        1. Disable Mail After Purchase.
        2. Disable Yotpo email notifications.
        3. Comment out the Yotpo JavaScript.
        4. Comment out Yotpo-related code (Optional).

        Step 1: Disable the Mail after Purchase toggle

        1. Log into Yotpo Reviews.
        2. Click Collect Reviews.
        3. Click Mail After Purchase.
        4. Switch off the toggle next to "MAP Live Mode".
        5. Click the Save Changes button at the bottom of the screen.

        Step 2: Disable notifications within the Yotpo Admin

        1. Log into Yotpo Reviews.
        2. Click on  (On the top right).
        3. Select Account Settings.
        4. Click on Email Preferences.
        5. Disable each notification you do not want to receive.
        6. Click the Save Changes button at the bottom right corner of the screen.

        Step 3: Comment out Yotpo JavaScript

        1. Access your Shopify account.
        2. Click on Online Store.
        3. Click on Themes.
        4. Click on Actions and select 'Edit Code'.
        5. Locate the theme.liquid theme file, under 'Layouts'.
        6. Click on Ctrl+F and search 'Yotpo'.
        7. Comment out the related code by adding <!-- at the beginning of the code element and --> at the end.
        8. Click Save.


        Please note:
        • If you are unable to locate the Yotpo JavaScript, please follow step 4, as well. 
        • If you were able to locate the Yotpo JavaScript, skip this step. 


        1. Access your Shopify account.
        2. Click on Online Store.
        3. Click on Themes.
        4. Click on Actions and select 'Edit Code'.
        5. Locate the relevant theme files.
        6. Click on Ctrl+F and search 'Yotpo'.
        7. Comment out the related code by adding <!-- at the beginning of the code element and --> at the end:
        8. Click Save
        Please note:
        You can always remove the comment-out markings you have added to the code and the Yotpo features will re-appear on your site
        Tip:

        To easily inspect your theme files for Yotpo-related code, search the following theme files: theme.liquid, product.liquid, product-template.liquid, product-grid-item.liquid, product-collection.liquid or product-card-grid.liquid.

        You can view the complete code elements that have been implemented as part of the installation process, as well as their locations, here


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