Shopify: Disabling Yotpo Reviews

If you want to uninstall Yotpo Reviews from your store, you need to follow these steps:

1. Disable the review request email.

2. Disable Yotpo email notifications.

3. Comment out the Yotpo JavaScript.

4. Comment out Yotpo-related code (Optional).

Step 1: Disable the Review Request Email

Step 2: Disable Notifications Within the Yotpo Admin

1. In your Yotpo Reviews main menu, go to the Profile icon in the top right corner.

2. Go to Teammates.

3. Click on Email Preferences.

4. Disable each notification you do not want to receive.

Step 3: Comment out Yotpo JavaScript

1. Log in to your Shopify account.

2. In the left-side menu, under Sales channels, click Online Store > Themes.

3. Find your active theme and click the three-dot button next to the Customize one.

4. Select Edit Code from the dropdown menu.

5. In the Layout folder, open the theme.liquid file.

6. Press Ctrl+F (or Cmd+F on Mac) and search for “Yotpo”.

7. To disable the Yotpo-related code, wrap it in HTML comments by adding <!-- at the beginning and --> at the end of the code element.

8. Click Save.

Step 4 - Optional: Comment out Yotpo-Related Code

1. Log in to your Shopify account.

2. Under Sales channels, click Online Store > Themes.

3. Find your current theme and click the three-dot button next to the Customize button.

4. Select Edit Code from the menu.

5. Open the relevant theme files (e.g., product, collection, or custom sections) where the Yotpo code may have been added.

6. Press Ctrl+F (or Cmd+F) and search for “Yotpo”.

7. Comment out the code by wrapping it with <!-- in the beginning and --> at the end.

8. Click Save.
   

Tip

To easily inspect your theme files for Yotpo-related code, search the following theme files: theme.liquid, product.liquid, product-template.liquid, product-grid-item.liquid, product-collection.liquid or product-card-grid.liquid.

You can view the complete code elements that have been implemented as part of the installation process, as well as their locations, here.