Overview
If you want to uninstall Yotpo Reviews from your store, you need to follow these steps:
Disable Yotpo email notifications.
Uninstall the Yotpo application.
Deactivate your Yotpo account.
Tip:
If you want to temporarily disable Yotpo, you can do so by adding <!-- and --> to the start and the end of the Yotpo code.
By adding this piece of code, you will not need to re-add the Yotpo code.
Disable notifications within the Yotpo admin
Access your Yotpo Reviews admin.
Click on Settings (On the top right).
Select Account Setting.
Click on Teammates.
Disable each notification you do not want to receive.
Click on Save.
Comment-out the Yotpo JavaScript
Access your Shopify account.
Click on Online Store.
Click on Themes.
Click on Actions and select 'Edit Code'.
Locate the theme.liquid theme file, under 'Layouts'.
Click on Ctrl+F and search 'Yotpo'.
Comment out the related code by adding <!-- at the beginning of the code element and --> at the end.
Click Save.
Please note:
If you are unable to locate the Yotpo JavaScript, please skip this step.
Uninstall the Yotpo Reviews App
Go to your Shopify admin.
Click Apps from the left-hand menu.
Search for Yotpo Product Reviews in the list of installed apps.
Click the three-dot menu on the right side of the Yotpo Product Reviews app.
Select Uninstall.
Choose the reason you’d like to uninstall the app.
(Optional) Provide any additional feedback to help us improve.
Click Uninstall again to confirm.
Video guide
This video covers:
How to locate and uninstall Yotpo Reviews from your Shopify admin
What to expect during the uninstallation process
Where to manage your email notifications