---
title: "Tray - Yotpo Integration Guide"
slug: "tray-yotpo-integration-guide-1"
tags: ["Reviews ", "Loyalty and Referrals", "Shopify Plus", "Shopify", "Adobe Commerce (Magento)", "Salesforce Commerce Cloud", "BigCommerce", "Custom"]
updated: 2024-04-02T11:47:13Z
published: 2024-04-02T11:47:13Z
canonical: "support.yotpo.com/tray-yotpo-integration-guide-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.yotpo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tray - Yotpo Integration Guide

Products

			
				
					
						  

					
					Reviews
				
				
				
				
					
						  

					
					Loyalty
				
				
				
					  

				
				
			
		
			

				

###### Supported plans

				

Free, Starter, Pro, Premium, Enterprise

			
			

				

###### eCommerce Platform

				

Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, Salesforce Commerce Cloud, Custom

			
		
			

				

###### Supported plans

				

Change this text for SMS & Email

			
			

				

###### eCommerce Platform

				

Change this text for SMS & Email

			
		
			

				

###### Supported plans

				

Premium, Enterprise

			
			

				

###### eCommerce Platform

				

Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, Salesforce Commerce Cloud, Custom

			
		
			

				

###### Supported plans

				

Change this text for Visual UGC

			
			

				

###### eCommerce Platform

				

Change this text for Visual UGC

			
		
			

				

###### Supported plans

				

Change this text for Subscriptions

			
			

				

###### eCommerce Platform

				

Change this text for Subscriptions

			

Tray enables Yotpo partners and customers to create personalized customer experiences by allowing them to set up complex workflows between Yotpo products and other marketing and operations platforms.

## How it works

This integration lets brands set up workflows with highly personalized segmentation rules and reconcile product order information. Operations that exist in Tray today include:

- Retrieve a list of unsubscribers
- Re-add or remove a set of email addresses
- Retrieve orders from Yotpo and much more

## Authenticating your account

### Yotpo Reviews

When using the Yotpo connector, go to your Tray.io admin and click on 'New Authentication' in the step editor.

Ensure you correctly add your Yotpo credentials correctly otherwise, operations will not be able to be run correctly.

To see how to find your Yotpo key, go [here](https://yotpo.document360.io/docs/finding-your-yotpo-app-key-and-secret-key).

### Yotpo Loyalty & Referrals

When using the Yotpo Loyalty connector, the first thing you will need to do is go to your Tray.io account page and select the workflow you wish to work on. Once in the workflow builder itself, search and drag the Yotpo Loyalty connector from the connectors panel (on the left-hand side) onto your workflow. With the new Yotpo Loyalty connector step highlighted, in the properties panel on the right, click on the Authenticate tab and 'Add new authentication' (located under the 'Authentication' field).

This will result in a Tray.io authentication pop-up window. The first page will ask you to name your authentication and state which type of authentication you wish to create ('Personal' or 'Organisational').

As you can see, the next page asks you for your Yotpo GUID and API Key credentials.

To learn where you can find your GUID and API Key, click [here](https://support.yotpo.com/en/article/finding-your-loyalty-referrals-api-key-and-guid).

### Available operations

Now learn about the available connector operations in use in the Troy.io help center for [Yotpo Reviews](https://tray.io/documentation/connectors/service/yotpo/?docs_source=search&docs_term=yotpo#available-operations) and [Yotpo Loyalty & Referrals](https://tray.io/documentation/connectors/service/yotpo-loyalty/?docs_source=search&docs_term=yotpo#available-operations).

	
	Having issues with the integration?
	Contact Troy.io support [here](https://support.tray.io/hc/en-us/requests/new).