---
title: "Volusion: Fixing Invalid Credentials"
slug: "volusion-fixing-invalid-credentials"
updated: 2024-04-01T14:14:15Z
published: 2024-04-01T14:14:15Z
canonical: "support.yotpo.com/volusion-fixing-invalid-credentials"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.yotpo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Volusion: Fixing Invalid Credentials

Products

			
				
					
						  

					
					Reviews
		
			

				

###### Supported plans

				

Free, Starter, Pro, Premium, Enterprise

			
			

				

###### eCommerce Platform

				

Volusion

			

#### Problem

You see the following message in the Notification Area on your Yotpo Admin site: Invalid Volusion credentials, please update.

#### Solution

Fix your credentials.

#### Fixing your credentials

To fix the invalid credentials, do the following:

1. Click on the notification.
		  
![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/c8872265-0672-46c7-b3f9-0351e108fcf9.png?sv=2026-02-06&spr=https&st=2026-10-31T20%3A03%3A11Z&se=2026-10-31T21%3A03%3A11Z&sr=c&sp=r&sig=CezFgZH45u8YFCJkWwXLH5oRp0c9AyLq1ZJX4y8F2YM%3D)
2. A new tab will open showing the integration page.
		  
![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/c9ee1b4d-de4b-4b2e-ae12-f67a5938f503.png?sv=2026-02-06&spr=https&st=2026-10-31T20%3A03%3A11Z&se=2026-10-31T21%3A03%3A11Z&sr=c&sp=r&sig=CezFgZH45u8YFCJkWwXLH5oRp0c9AyLq1ZJX4y8F2YM%3D)
3. Click [here](/v1/docs/volusion-setting-up-the-automatic-review-request) and follow the instructions.
4. Return to the Integrations page.
5. Click **Save Changes**. The following message is displayed:

![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/30fb26e8-753c-4ca8-bb23-a2955fbbafce.png?sv=2026-02-06&spr=https&st=2026-10-31T20%3A03%3A11Z&se=2026-10-31T21%3A03%3A11Z&sr=c&sp=r&sig=CezFgZH45u8YFCJkWwXLH5oRp0c9AyLq1ZJX4y8F2YM%3D)