--- title: "Managing Your Rewards Program for Shopify and Shopify Plus" slug: "managing-your-rewards-program-for-shopify-and-shopify-plus" tags: ["Loyalty and Referrals", "Shopify", "Shopify Plus"] updated: 2025-10-23T10:41:23Z published: 2025-10-23T10:41:23Z canonical: "support.yotpo.com/managing-your-rewards-program-for-shopify-and-shopify-plus" --- > ## Documentation Index > Fetch the complete documentation index at: https://support.yotpo.com/llms.txt > Use this file to discover all available pages before exploring further. # Managing Your Rewards Program for Shopify and Shopify Plus Products Loyalty ###### Supported plans Free, Pro, Premium, Enterprise ###### eCommerce Platform Shopify, Shopify Plus ## Goals and Outcomes In the Yotpo Loyalty admin, the Rewards Program page is where you can view and manage every aspect of your rewards program, from how customers earn points and redeem rewards to how your program appears on-site. In this article, you’ll learn how to manage each part of your rewards program. ## Accessing Your Rewards Program ![Rewards Program page in the Yotpo Loyalty admin](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/manage-program-rewards-program.png?sv=2026-02-06&spr=https&st=2026-11-02T01%3A43%3A28Z&se=2026-11-02T02%3A43%3A28Z&sr=c&sp=r&sig=oSQ1BhztS4gGZlImcYlpm6m3Tk2ogRvHkamjDudRSWw%3D) To view and manage your Rewards program: 1. Log in to your **Yotpo Loyalty admin**. 2. From the sidebar, go to **Manage Program** > [**Rewards Program**](https://loyalty-app.yotpo.com/rewards-program). ## Ways to Earn > [!NOTE] > The Earning Rules page is available for Yotpo Loyalty & Referrals merchants on Pro, Premium, and Enterprise plans. [Earning rules](https://support.yotpo.com/v1/docs/earning-rules-overview-for-shopify) define the activities customers can complete to earn points and rewards. Use these rules to support your business goals, for example, to increase brand awareness or encourage repeat purchases. ### Managing earning rules ![Manage earning rules table in the Yotpo Loyalty admin](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/manage-earning-eules.png?sv=2026-02-06&spr=https&st=2026-11-02T01%3A43%3A28Z&se=2026-11-02T02%3A43%3A28Z&sr=c&sp=r&sig=oSQ1BhztS4gGZlImcYlpm6m3Tk2ogRvHkamjDudRSWw%3D) The **Ways to earn** section of the Rewards Program page shows all earning rules that are currently **Active** in your program. To see the full list of rules, including those that are inactive (deactivated or scheduled for later), click the **Manage earning rules** button. ### Creating new earning rules > [!NOTE] > The option to add more earning rules is available for Pro, Premium, and Enterprise plans. When you first set up Yotpo Loyalty & Referrals, you’ll see two earning rules set up by default: [Points for Purchases](/v1/docs/setting-up-a-points-for-purchases-earning-rule-on-shopify) and [New Member Reward](https://support.yotpo.com/docs/setting-up-a-new-member-reward-earning-rule-on-shopify). To add more earning rules, follow these steps: #### Step 1: Create a new earning rule 1. From the **Rewards Program** page, go to the **Ways to earn** section. 2. Click **Create earning rule**. 3. Select the earning rule you’d like to add. 4. Click **Next**. 5. Once finished going through the earning rule settings, click **Save**. #### Step 2: Add it to your Rewards Page > [!NOTE] > The Rewards Page is available for Pro, Premium, and Enterprise plans. 1. From the **Rewards Program** page, click **Edit** on the **Rewards Page** preview section. 2. Hover over the active Rewards Page instance on your store, and click **edit.** 3. Click **Earning Points.** 4. Then, click **Layout.** 5. Use the dropdown to select the earning rule you just created. 6. Then, click **Update**. Tip Use the different module sections to design the look & feel of the earning rule tile as part of your page. 7. If you’re ready to go live, click **Publish**. If not, click the **Save** icon. Learn more about [publishing your Rewards Page on Shopify](https://support.yotpo.com/docs/publishing-your-rewards-page-in-shopify) for the first time. Once your Rewards Page is published, the new earning rule will appear on your store, and customers can start earning rewards from it. ### Editing earning rules To edit the conditions of an existing earning rule: 1. From the **Rewards Program** page, go to the **Ways to earn** section. 2. Hover over the earning rule you want to edit. 3. Click **Edit**. ## Ways to Redeem This section lets you manage how customers [redeem the points they’ve earned](https://support.yotpo.com/v1/docs/redeemable-rewards-overview-for-shopify-and-shopify-plus) for rewards, such as discounts, free shipping, or free products. ### Managing redeemable rewards > [!NOTE] > The Redeemable Rewards page is available for Premium and Enterprise plans. ![The 'Redeemable Rewards' table in the Ways to Redeem section](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/manage-ways-to-redeem.png?sv=2026-02-06&spr=https&st=2026-11-02T01%3A43%3A28Z&se=2026-11-02T02%3A43%3A28Z&sr=c&sp=r&sig=oSQ1BhztS4gGZlImcYlpm6m3Tk2ogRvHkamjDudRSWw%3D) The **Ways to Redeem** section shows a summary of your existing rewards. To manage all rewards and view data such as redemption counts, click **Manage rewards**. > [!NOTE] > - The option to create an [any amount cash discount](/v1/docs/creating-a-redeemable-cash-discount-reward#any-amount-cash-discounts) is only available for Pro, Premium, and Enterprise plans. > - The option to add more reward types is available for Premium and Enterprise plans. When you start with Yotpo Loyalty & Referrals, a [fixed-amount cash discount reward](https://support.yotpo.com/v1/docs/creating-a-redeemable-cash-discount-reward#fixed-amount-cash-discounts) is created automatically. To add more redeemable rewards from the program page, follow these steps: #### Step 1: Create a new reward 1. From the **Rewards Program** page, go to the **Ways to redeem** section. 2. Click **Create reward**. 3. From the drop-down, select the reward you’d like to add. 4. Click **Next**. 5. Once finished going through the reward settings, click **Save**. #### Step 2: Add it to your Rewards Page > [!NOTE] > The Rewards Page is available for Pro, Premium, and Enterprise plans. Note Shopify Plus merchants can also add rewards to [the Checkout widget](https://support.yotpo.com/v1/docs/checkout-on-site-module) so they appear on the checkout page. 1. Go back to **Manage Program > Rewards Program**. 2. Click **Edit** on the Rewards page preview section. 3. Hover over the active Rewards page instance on your store, and click edit. 4. Click **Redeem Points (Interactive) > Layout**. 5. From the dropdown, select the reward you just created. 6. Click **Update**. > [!TIP] > Tip > > Use the different module sections to [design the look & feel](https://support.yotpo.com/v1/docs/redeem-points-on-site-module-interactive#1-layout) of the reward tile as part of your page. 7. If you’re ready to publish, click **Publish**. Otherwise, click the **Save** icon. Once published, your new reward will appear on your store’s Rewards Page for customers to redeem. ### Editing redeemable rewards To edit the settings of an existing reward: 1. From the **Rewards Program** page, go to the **Ways to redeem** section. 2. Hover over the reward you want to edit. 3. Click **Edit**. ## Managing the on-site experience Use the right side of the **Rewards Program** page to preview and edit the way your program will appear on your store. #### Rewards Sticky Bar > [!NOTE] > The Rewards Sticky Bar is available for all Yotpo Loyalty & Referrals plans. Your customers can interact with the [Rewards Sticky Bar](/v1/docs/setting-up-your-rewards-sticky-bar) at any point in their shopping journey. It can be used to invite customers to sign up for your rewards program, let them view their available points, and redeem them for rewards. To make any changes to your Sticky Bar: 1. From the **Rewards Program page**, go to the **Sticky Bar** section. 2. Click **Edit**. #### Rewards Page > [!NOTE] > The Rewards Page is available for Pro, Premium, and Enterprise plans. This section lets you preview how your earning rules and rewards appear on [your store’s dedicated Rewards Page](https://support.yotpo.com/docs/creating-a-rewards-page)**.** To make any changes to the look and feel of your page: 1. From the **Rewards Program** page, go to the **Rewards Page** section. 2. Click **Edit**. Note Pro, Premium, and Enterprise plan merchants will see the Rewards Page preview by default. If you wish to edit the Sticky bar, go to **Display On-site >** [**Rewards Sticky Bar**](https://loyalty-app.yotpo.com/loyalty-floater-widget). ## Launching Your Rewards Program ### Free plan Launch your rewards program straight from the Rewards Program Page by clicking the **Launch Program** button. You will then need to enable the App Embed toggle in Shopify: **Enabling App Embed** For merchants who haven’t yet enabled Yotpo in Shopify, follow these steps to publish Yotpo on-site elements on your website: 1. From the Rewards Program Page, click **Launch Program.** 2. Follow the on-screen instructions to enable and publish in Shopify. 3. Your Shopify theme editor will open in a separate tab. 4. In **App embeds,** make sure that the **Yotpo Loyalty & Referrals** toggle is turned on. ![App embeds > Yotpo Loyalty & Referrals toggle enabled](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/yotpo-loyalty-widget-loader-toggle(1).png?sv=2026-02-06&spr=https&st=2026-11-02T01%3A43%3A28Z&se=2026-11-02T02%3A43%3A28Z&sr=c&sp=r&sig=oSQ1BhztS4gGZlImcYlpm6m3Tk2ogRvHkamjDudRSWw%3D) 5. Click **Save**. 6. Go back to the Yotpo Loyalty & Referrals tab. The Loyalty & Referrals program is now live in your store! Note If you see the message “There seems to be a connection problem,” or “Your session timed out due to inactivity,” this means we had a problem completing your publish request. To fix this, repeat steps 3 through 5 above. If the errors persist, please contact our support team. ### Pro, Premium & Enterprise Plans A crucial step in launching your loyalty and referrals programs is enabling Yotpo’s on-site elements in Shopify. This will allow your shoppers to engage with the Rewards Page and [the modules](/v1/docs/overview-of-modules-rewards-page-builder-sections) and participate in your on-site loyalty experience. **1. Enable app embedd** **To enable Yotpo on-site:** 1. From your [Shopify admin](http://admin.shopify.com/), go to **Online Store** > **Themes**. 2. Find the theme you wish to edit, and then click **Customize**. 3. Click the **App embeds** icon on the side menu. 4. Enable the **Yotpo Loyalty & Referrals** toggle. 5. Click **Save**. **2. Publish your rewards page** Go back to the Yotpo Loyalty & Referrals admin and [publish the Rewards page](https://loyalty-app.yotpo.com/rewards-page-builder-widget) or modules you've customized. Make sure to follow the instructions when publishing the modules for the first time. **3. Activate your program** Go to the Yotpo Loyalty & Referrals [Settings page](https://loyalty-app.yotpo.com/settings) and activate your program. ![Yotpo Loyalty admin, advanced settings](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/yotpo-admin-general-settings.png?sv=2026-02-06&spr=https&st=2026-11-02T01%3A43%3A28Z&se=2026-11-02T02%3A43%3A28Z&sr=c&sp=r&sig=oSQ1BhztS4gGZlImcYlpm6m3Tk2ogRvHkamjDudRSWw%3D) Your Loyalty & Referrals widgets will now appear on your store once published. Note If you encounter a “connection problem” or “session timed out” message, repeat steps 3–5. If the issue continues, contact customer support.