---
title: "Moving Your Product Reviews to a New Product Page or Platform 		 			Tips & Quick Solutions 			We are collecting votes for this issue"
slug: "moving-your-product-reviews-to-a-new-product-page-or-platform"
tags: ["WooCommerce", "Shopify", "Salesforce Commerce Cloud", "Volusion", "Shopify Plus", "Adobe Commerce (Magento)", "Reviews", "Custom", "BigCommerce"]
updated: 2024-08-13T06:35:39Z
published: 2024-08-13T06:35:39Z
canonical: "support.yotpo.com/moving-your-product-reviews-to-a-new-product-page-or-platform"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.yotpo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Moving your Product Reviews to a New Product Page or Platform

Products

  

Reviews

###### Supported plans

Free, Starter, Pro, Premium, Enterprise

###### eCommerce Platform

Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud, Custom

Follow this guide to move product reviews collected via Yotpo from one product page to another if you update your product catalog.

> [!NOTE]
> Is this article for me?
> 
> - If you are migrating from one platform to another, see [Switching eCommerce Platforms](/v1/docs/switching-ecommerce-platforms)
> - If you want to **import** **non-Yotpo reviews**, see [Importing Reviews to Yotpo](/v1/docs/importing-reviews-to-yotpo)
> - If you want to share reviews across similar products, see [Grouping Products](/v1/docs/grouping-products)

## Step 1: Export existing Yotpo reviews

To complete this step, see [Exporting Reviews from Yotpo](/v1/docs/exporting-reviews-from-yotpo).

## Step 2: Update the reviews file

1. Use a spreadsheet application such as [LibreOffice](https://www.libreoffice.org/) or [Google Sheets](https://www.google.com/sheets/about/) to open the CSV file in UTF-8 encoding.
2. Remove any reviews/rows that are irrelevant or unrelated to this change.
3. Use the following information to match the values of the new product page:
  - Product URL
  - Product image URL
  - Product title (optional - if titles have been changed)
  - SKU (*must be the new Product ID*)
4. Ensure that the product IDs in your file match the product IDs on your website for every product.
5. Save the file either as Excel (.xlsx) or a .csv file in UTF-8 encoding (other formats, such as Apple Numbers, are not supported).

> [!TIP]
> Need help finding your product ID?
> 
> Just use our guide - [Finding Product IDs in your eCommerce Platform](/v1/docs/finding-product-ids-in-your-ecommerce-platform)

## Step 3 - Send the reviews file to Yotpo Support

1. [Contact support](https://yap.yotpo.com/#/?modal=contact_support) and let them know that you want to move reviews into a new product page or product ID.
2. Upload the file using the **Upload a file** section at the bottom of the form.
3. Click **Submit.**
4. Once the updated reviews are imported and you **confirm** that you see them on your site, we will go ahead and **delete** the old reviews.

> [!WARNING]
> Important:
> 
> This process **does not over-write previous** reviews - it creates new entries. This means that the old reviews will be **deleted** in order to avoid **duplicate reviews.**

## Related

- [Exporting Reviews from Yotpo](/exporting-reviews-from-yotpo.md)