---
title: "Offering Free Products as Rewards"
slug: "offering-free-products-as-rewards"
tags: ["BigCommerce", "Custom", "Adobe Commerce (Magento)", "Salesforce Commerce Cloud"]
updated: 2025-04-16T14:39:42Z
published: 2025-04-16T14:39:42Z
canonical: "support.yotpo.com/offering-free-products-as-rewards"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://support.yotpo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Offering Free Products as Rewards

Products

  

Loyalty & Referrals

###### Supported plans

Premium, Enterprise

###### eCommerce Platform

BigCommerce, Salesforce Commerce Cloud, Adobe Commerce (Magento), Custom

Offering free products as part of your Loyalty program is an attractive incentive that keeps customers engaged and motivated to continue shopping with you.

A well-designed loyalty program that includes free products as rewards can enhance customer engagement with your brand. It creates a sense of excitement as customers work towards earning rewards, increasing their overall satisfaction with the shopping experience.

In this article, you’ll learn how to create free product rewards.

Is this article for me?

- If you’re using Shopify as your eCommerce platform, see [Offering Free Products as Rewards on Shopify](/v1/docs/offering-free-products-as-rewards-on-shopify)
- If you have a custom Yotpo Loyalty & Referrals implementation, see [Implementing a Free Products Module on a Custom or Generic Platform](https://support.yotpo.com/v1/docs/implementing-a-free-products-module-on-a-custom-or-generic-platform)

<editor360-custom-block data-preprocessing="true" data-sanitizationtags="a"><h2><a id="_4hrtg4fwr9t"></a>How it works</h2></editor360-custom-block>

Online customers see a menu of products they can exchange for points on your site. When they select a product, it is automatically added to their cart, and the corresponding number of points is removed from their point balance.

![](https://cdn.document360.io/f3c2ab59-fe4c-4f93-9614-2872f40e8aa7/Images/Documentation/offering-free-products-as-rewards-image-i8vylyqi.gif?sv=2026-02-06&spr=https&st=2026-11-05T20%3A34%3A12Z&se=2026-11-05T21%3A34%3A12Z&sr=c&sp=r&sig=hrKaVjKLBm7H11hQ%2FcnwZnxdRc8180bFNrCsp6FeJrI%3D)

Please note:

The points are deducted from the customer’s point balance only after the order is completed and Yotpo receives the order information. To learn more about post-purchase point deduction, see the [Delayed Point Deduction](https://support.yotpo.com/docs/delayed-point-deduction) article.

<editor360-custom-block data-preprocessing="true" data-sanitizationtags="a"><h2><a id="_5m137pk4ga7u"></a>Setting up free products on your site</h2></editor360-custom-block>

To set up free products and have them available in your store, follow these steps:

<editor360-custom-block data-preprocessing="true" data-sanitizationtags="a"><h3><a id="_7q19tpplrn59"></a>Step 1: Create a free product reward</h3></editor360-custom-block>

To create a free product reward:

1. In Yotpo Loyalty & Referrals, go to **Manage Program >** [**Rewards**](https://loyalty-app.yotpo.com/coupons).
2. Click on **Create a New Coupon** and select the **Free product** reward type.
3. Paste the product variant ID. The product's variant ID must be included for each product reward you create.
4. In the **Product Value in Cents** field, add the product's price in cents. This product discount amount will be calculated in the program analytics dashboards.
5. Once you've configured all the settings, click **Save Coupon**.

<editor360-custom-block data-preprocessing="true" data-sanitizationtags="a"><h3><a id="_7uxmhj66gkn5"></a>Step 2: Add the Free Product module to your store</h3></editor360-custom-block>

To learn how to set up and add the module to your site, see the [Free Products On-site Module](https://support.yotpo.com/docs/free-products-on-site-module) article.

## Related

- [Offering Free Products as Rewards on Shopify](/offering-free-products-as-rewards-on-shopify.md)
- [Implementing a Free Products Module on a Custom or Generic Platform](/implementing-a-free-products-module-on-a-custom-or-generic-platform.md)