Syncing Yotpo SMS & Email Subscribers to Shopify Customers

Sync to Shopify Customers Overview

Syncing your Yotpo SMS & Email subscribers to Shopify ensures your customer data stays unified and up to date. This integration streamlines your operations, letting you effortlessly manage your subscribers while enhancing your Shopify customer database.

With this feature, you can:

• Automatically update your Shopify customer list with new subscribers from Yotpo SMS & Email.

• Maintain a consistent and accurate customer database across both platforms.

• Build personalized marketing campaigns using the most current customer data.

This integration bridges the gap between your email and SMS marketing efforts and your Shopify store, empowering you to drive more conversions and deliver a seamless customer experience. Let’s explore how you can take advantage of this powerful feature!

Syncing Your Subscribers

Every time a new Yotpo SMS & Email subscriber provides a valid email address, Shopify instantly updates with their details, creating a customer profile for you. The sync happens automatically, so you can sit back and focus on growing your business!

Which subscriber collection methods sync customers to Shopify?

All subscriber collection methods that collect an email address:

• Shopify checkout

• Popup

• Embedded form

• Signup page

• Footer collection

Will existing Shopify customers get duplicated?

No. If a customer already has a profile on your Shopify Customers page, we won’t create a second profile with the same email address. If the existing phone number is different, we will update it with the one coming from the SMS & Email subscription.

Is the sync retroactive?

No. Existing Yotpo SMS & Email subscribers will not be synced with Shopify Customers. Only new ones.

Can I disable the automatic sync to Shopify customers?

To disable this function, please contact your CSM or SMS & Email support.