How to Disable Cookie Collection for Yotpo Reviews Widgets

If you’re using an older version of Reviews Widgets, check this article.

Goals and Outcomes

At Yotpo, ensuring your data and your shoppers’ data are protected is a top priority.

We’re committed to maintaining high standards of privacy compliance and providing tools that support your obligations under global privacy regulations, including the GDPR, CCPA, and other data protection laws.

To help meet these requirements, Yotpo Reviews gives you the option to disable cookie collection and pixel tracking in Reviews widgets.

In this article, you’ll learn how to disable cookies for widgets and what to expect after they’re turned off.

Disabling Widget Cookies

Note

To ensure compliance with all platform and regulatory requirements, all widget cookies are disabled, including analytics cookies, when cookie collection is blocked.

Disabling cookie collection for Yotpo Reviews Widgets is not a self-serve feature. To request cookie disablement, please contact your Yotpo representative or reach out to Yotpo support. Our team will handle the process for you.

What happens after cookies are disabled?

• Engagement metrics will no longer be available: Once cookies are disabled, analytics and engagement data (such as conversion metrics) will no longer appear in your Yotpo dashboards, including the Conversion Dashboard.

• You can re-enable cookies: If you decide to reactivate cookie collection, you’ll need to contact Yotpo again for assistance.