Contacting Yotpo Support
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If you haven't found the information you're looking for in our Help Center, or if you require further assistance, feel free to contact our lovely Support Team.
Opening a live chat
Our chat support is open 24/7 and is a real-time interaction.
To start a chat session, open your Yotpo Account and click the chat button located at the lower-right corner of the screen.
The live chat will show your current number in the queue. You may have to wait for the next available agent.
Opening a ticket from your Yotpo account
To submit a ticket from your Yotpo Account, do the following:
- Log into your Yotpo account. Forgot your password?To learn how to reset your password click here
- Click the question mark icon on top.
- Select Contact Support.
- Fill out the ticket submission form. Be sure to provide a detailed description of the issue you're experiencing. Feel free to include any relevant examples or steps that would help us recreate the issue on our end.
- Once you're done, click Submit.
We'll send you a confirmation email that includes your ticket number so you can easily follow up on your request.