Klevu - Integration Guide

      Klevu - Integration Guide


        Article Summary

        Products


        Reviews
        Supported plans

        Free, Starter, Pro, Premium, Enterprise

        eCommerce Platform

        Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud, Custom

        The integration between Yotpo Reviews and Klevu enables you to see the star rating of products in your Kelvu catalog so you can:

        • Dynamically display star ratings on product results to increase click-through rate
        • Use product ratings in Klevu's AI & ML for prioritizing which products to promote
        • Filter products by rating to allow better user experience and highlight your most loved products

        In this article, you’ll learn how to set up the integration between Yotpo Reviews and Klevu.

        About Klevu

        Klevu is a full product discovery suite, tackling the 3 core areas when it comes to an eCommerce build: search, category merchandising, and product recommendations. Klevu stands out with its natural language processing capabilities, continuous machine learning to personalize a shopper's experience and optimize results to drive conversions, as well as the ease of implementation.

        Setting up the integration

        To set up the integration between Yotpo and Klevu:

        1. Log in to your Klevu Merchant Center. 
        2. On the bottom left of the screen, you should see a new link called Connectors. Click this link to see a list of the applicable connectors for your store. 
        3. Find the Yotpo listing and click CONFIGURE on the bottom right.
        4. In a separate window, log into your Yotpo Reviews account.
        5. Back in Klevu, click Connect. A new popup will prompt for your authorization for connecting Klevu with Yotpo.
        6. Click Authorize and wait for the page to refresh.

        That’s it, Yotpo is now connected with your Klevu account.

        Please note:
        Depending on your platform, you might need to change the Product Identifier against which Yotpo collects your product ratings and reviews. Yotpo usually collects product reviews and ratings at the eCommerce platform’s parent product level (in case of the configurable or complex product). By default, in Klevu this is itemGroupid which is the Parent Product ID. If you use another identifier, choose it from the dropdown and then click Save.
        Having issues with the integration?
        Contact Klevu support at support@klevu.com.

        Was this article helpful?