Octoly - Integration Guide

      Octoly - Integration Guide

        Article Summary


        Supported plans

        Premium, Enterprise

        eCommerce Platform

        Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud, Custom

        Yotpo’s integration with Octoly enables brands to collect post-trial consumer ratings and reviews using the Octoly platform and then automatically syndicate these reviews to their Yotpo Store.

        Integration benefits

        Product trial is a key mechanism for review generation. By creating a seamless flow of review data from the point of collection (Octoly) to publication (Yotpo), this integration saves time and effort, ensuring the review content gets to work on the important job of driving sales for the brand immediately with minimal manual intervention.

        How it works

        This integration allows you to syndicate your campaign review responses to your Yotpo Store.

        Reviews will only be syndicated if fields in addition to the standard review questions below are optional.

        • Review Title 
        • Review Text 
        • Star Rating

        If your Yotpo account or product requires custom questions to be answered, your reviews will not be syndicated.

        Before you begin

        In order to connect Yotpo to your Octoly account, you’ll need the following details:

        You must also reach out to your Yotpo CSM or Yotpo Support so that they can enable the ‘Trusted Vendor’ and ‘Order MetaData’ features for you. If you don’t enable these features according to the pre-defined settings with Octoly, your reviews will not be syndicated.

        Integrating Yotpo and Octoly

        Send your app key and secret key values to your Octoly representative so they can set up the integration on your behalf. Please note that by sharing your secret key with the partner, you’re giving them read and write access to your Yotpo data.

        Having issues with the integration?
        Contact Octoly support for assistance at francesca@octoly.com.

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