Social Nature - Integration Guide

Yotpo’s integration with Social Nature enables brands to collect post-trial consumer ratings and reviews using the Social Nature platform and then automatically syndicate these reviews to their Yotpo store.

Integration benefits

Product trial is a key mechanism for review generation. By creating a seamless flow of review data from the point of collection (Social Nature) to publication (Yotpo), this integration saves time and effort, ensuring the review content gets to work on the important job of driving sales for the brand immediately with minimal manual intervention.

Integrating Yotpo and Social Nature

In order to connect Yotpo to your Social Nature account, you’ll need to do the following:

• Provide your Social Nature Account Manager with your Yotpo app key and API secret, so that they can set up the integration on your behalf. If you’re not sure how to find them, see Finding your Yotpo App Key and API Secret.
• Contact Yotpo supportor your dedicated client success manager and ask them to enable the following two backend features for you:
  • Trusted Vendor
  • Orders Metadata

Once these two features are enabled, let your Social Nature Account Manager know that everything is ready on the Yotpo side to start sending Yotpo reviews.

• In order to display a disclaimer within the Yotpo Reviews Widget (on your product pages on-site) that indicates that the reviews by Social Nature were generated as part of a seeding program, please provide the relevant disclaimer language to Social Nature and ask for the order metadata field name that the disclaimer is sent in. You will need to pass this field name to a Yotpo representative and ask them to expose this field for you in the Yotpo backend.

That’s it, you’re ready to enrich your reviews on-site with reviews collected by Social Nature.