Setting Up Loyalty & Referrals on Shopify
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    Setting Up Loyalty & Referrals on Shopify

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    Article summary

    Products


    Loyalty
    Supported plans

    Free, Pro, Premium, Enterprise

    eCommerce Platform

    Shopify, Shopify Plus

    Yotpo Loyalty & Rewards is a plug-and-play Shopify app, which means you can add Yotpo to your Shopify store with just a few clicks.

    Match your Shopify theme
    This guide is for Yotpo Loyalty & Referrals customers using a Shopify vintage theme. If you’re using an Online Store 2.0 theme, please refer to the Online Store 2.0 article.
    If you’re not sure which theme version you’re using, refer to the instructions in Shopify.

    Setting Up Loyalty & Referrals

    To add Yotpo Loyalty & Referrals to your Shopify store, please follow these guidelines:

    1. Access your Shopify admin.
    2. Click on Apps.
    3. Click on Shop for apps.
    4. Search for Yotpo Loyalty & Rewards.
    5. Click on the app.
    6. On the App’s dedicated page, click on Add App.
    7. On the next page, scroll down and click on Install app.
    Please note:

    By default, the program will be deactivated. You can go to the General Settings section and click the Paused button at any time to activate it.

    FAQ

    If my customers have an account with my shop, will they also be registered in Loyalty & Referrals?

    That depends on the settings configured as the Opt-in strategy. To learn more, click here

    Enabling Customer Accounts

    To allow customers to interact with the Yotpo Loyalty & Referrals program, you need to ensure that the customer accounts feature is enabled in Shopify. 

    To do so, please follow this article - and select either Accounts are optional option or Accounts are required option.


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