Upgrading Your Visual UGC Carousel Gallery
    • Dark
      Light

    Upgrading Your Visual UGC Carousel Gallery

    • Dark
      Light

    Article summary

    Products


    Visual UGC

    Supported plans

    Pro, Premium

    eCommerce Platform

    Shopify, Shopify Plus,

    You can upgrade your Legacy Visual UGC Carousel galleries to our new Carousel Galleries with a click of a button directly from the Yotpo admin!

    The new gallery is designed for a mobile-first experience, optimized performance, and high accessibility standards, and has a brand-new adaptive bitrate video player - adjusting video quality based on network conditions to improve video streaming.

    In this article, you’ll learn how to upgrade your existing carousel gallery.

    How it works

    For each existing Legacy Carousel gallery instance you have in your account, a New Carousel Gallery (3.0 version) is automatically created.

    All customizations from the old instances automatically carry over to 3.0 versions so you don’t even have to customize it.

    Important:

    If you have any custom CSS implemented on the gallery, please contact support so they can help you with the upgrade process.

    Upgrading your carousel gallery

    To upgrade a specific gallery:

    1. In your Yotpo Visual UGC main menu, go to Galleries > Photo Galleries 3.0.

    2. Every carousel gallery you have set up on Photo Galleries will appear here as well. Find the gallery you want to upgrade and click Update to 3.0. You will see all your existing gallery settings in the new gallery editor. You can make further customization if you want.

    3. Click Upgrade widget.

    Please note:

    The widget editor may take a minute to load since it is migrating all of your existing customizations to the new widget.

    The upgraded version will replace the older version of the gallery on your site.

    To upgrade all existing galleries:

    You can upgrade each gallery individually, or choose the “Upgrade all” option and choose multiple galleries to upgrade at once.

    Reverting to the previous gallery version

    If you’ve upgraded your gallery but wish to go back to the previous version:

    1. In your Yotpo Visual UGC main menu, go to Galleries > Photo Galleries 3.0.

    2. Select the gallery you want to revert.

    3. Click Revert widget in the bottom left corner.

    4. Click Revert widget in the popup.

    The on-site widget has reverted back to the previous version.


    Was this article helpful?