Creating a Pop-up With the New Pop-up Editor
Pop-ups are a great way to attract your store visitors, boost your conversions, and grow your SMS subscriber base at scale. In this article, we'll walk you through the steps to create a highly targeted and personalized pop-up from scratch in Yotpo SMS & Email.
Before you start
Make sure you are using this version of our pop-up editor. If not, check out our article on creating a pop-up with the older version of the editor.
Getting started with pop-up templates
By selecting from our range of pre-designed templates, you can quickly and easily customize them to suit your brand.
- In your Yotpo SMS & Email main menu, go to Audience > Collect Subscribers.
- Under the Pop-up card, click Enable tool.
- You’ll see the pop-up templates page. You can sort the templates by SMS only, SMS and Email, or All.
- Click a template. You’ll be taken to the editor. Alternatively, click Create from scratch to create a pop-up by yourself.
Customizing your pop-up design
Our pop-up editor is designed to be user-friendly and intuitive. Once you have selected a template, all you need to do is click on an element, and its properties will appear on the left side of the screen. From there, you can easily customize various aspects of your pop-up, such as colors, fonts, outlines, and even add an image.
You can also rearrange the elements of your pop-up, such as title, subtitle, button, etc., by dragging and dropping them, and you can also add elements by clicking on the plus signs between sections.
To make sure you have customized every step of the pop-up and its mobile design, simply navigate from the top bar. In addition, the steps have a drag-and-drop functionality that makes them easy to reorder. Simply click and hold the step you want to move and drag it to its desired location. This feature offers greater flexibility and convenience when designing your pop-up.
You can also change the list all new subscribers go to from the Selected list drop-down menu.
Customizing your pop-up behavior
The pop-up behavior settings can be found at the very bottom of the menu on the left. Here you can adjust display options, timing, frequency, and a total of 11 advanced conditions. The behavior settings are the same in both versions of the Yotpo SMS editors, so you can simply check out this article.
If you want to do a bit of fine-tuning to your behavior, you can always add advanced conditions.

Publishing and editing your Welcome flow
When you are ready, click on the Publish button. A success pop-up window will appear. Clicking the Edit SMS button will lead you directly to the SMS flows editor, where you can customize the welcome message every new subscriber will receive.