Disable Yotpo- BigCommerce Users (Stencil)

If you want to temporarily disable your Yotpo account, please follow this guide:

Step 1: Disable the Mail after Purchase toggle

1. Log into Yotpo Reviews.

2. Click on Content Generation.

3. Select Reviews.

4. Click on Mail After Purchase.

5. Switch off the toggle next to "MAP Live Mode".

6. Click on Save.
   
    

Step 2: Disable notifications within the Yotpo Admin

1. Log into Yotpo Reviews.

2. From the account menu in the bottom-left corner of your screen, select Account Settings.

3. Click on Teammates and locate the Email Preferences settings.

4. Disable each notification you do not wish to receive.

5. Click on Save.
    

Step 3: Comment out Yotpo-related code

1. Open the Theme Editor in your BigCommerce admin.

2. Click on Storefront.

3. Click on My Themes.

4. Click on Advanced.

5. Click Edit Theme Files.

6. Open the Theme Editor in your BigCommerce admin.

7. Locate the relevant theme files

8. Click on Ctrl+F and search 'Yotpo'

9. Comment out the related code by adding <!-- at the beginning of the code element and --> at the end

10. Click Save.