Setting up Your Store in Yotpo
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    Setting up Your Store in Yotpo

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    Article summary

    Products


    Reviews

    Supported plans

    Free, Starter, Pro, Premium, Enterprise

    eCommerce Platform

    Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud, Custom

    From your Yotpo store settings, you can connect your Yotpo account with social platforms, import or update your store's product catalog, and connect your eCommerce Platform to your Yotpo account.

    Got more than one store?

    You can navigate between your stores from any page in Yotpo by clicking the store name dropdown on the top-right corner of the screen. If you want to manage the order in which your stores are displayed, please contact your Yotpo representative.

    Accessing your store settings

    To access your store settings:

    1. In Yotpo Reviews, click the Profile icon in the top right corner.

    2. Click Account Settings. You can now use the menu on the left to navigate to the specific store settings you want to configure.

    Updating your store details

    View your store details and choose your language settings in General Settings.

    Connecting Yotpo to your social accounts

    Connect your Yotpo account with Facebook to leverage your reviews.

    Choose the platform you'd like to connect to learn more:

    Importing your product catalog

    To learn how to import your product catalog, see Importing Product Catalog.

    Updating your product catalog

    To learn how to update your product catalog, see Updating the Product Catalog.

    Connecting Yotpo to your eCommerce platform

    Connect your Yotpo account to your eCommerce account. See platform requirements

    Please note:

    Changing your website may affect the integration with your web store. If you are switching platforms, please refer to our Migration Guide.


    FAQ

    Can I add another domain or website to my existing Yotpo account?

    It’s best practice to use one Yotpo account per domain or website. However, Yotpo offers Reviews Syndication that allows you to share reviews across different domains. Yotpo also supports multi-store management.

    How to add another domain or website to my Yotpo account?

    Yotpo’s multi-store feature is only available to Premium and Enterprise plans. It’s not supported on Free, Starter, or Pro plans. To access this feature, you need to upgrade your plan. See available plans here.

    To add another store:

    1. Log in to your Yotpo account.

    2. Click your store name in the upper right corner of the dashboard.

    3. From the dropdown menu, click Add a store.

      How to add a store in Yotpo

    4. In the popup, enter the new store’s URL.

    5. Click Add new store.

    6. Wait 1-2 minutes for the system to create the store.

    7. A confirmation message will appear:

      “Store ‘yourstore.com’ created successfully.”

    8. To confirm, click your store name again and check the dropdown menu for the newly added store.

    Note

    If the confirmation message appears, but you don’t see the store, try refreshing the page and checking again.


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