Direct Rewards Overview on Shopify and Shopify Plus
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    Direct Rewards Overview on Shopify and Shopify Plus

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    Article summary

    Products


    Loyalty & Referrals
    Supported plans

    Pro, Premium, Enterprise

    eCommerce Platform

    Shopify, Shopify Plus

    Direct rewards (previously known as direct coupons) are rewards your customers receive directly as a result of fulfilling a loyalty activity without having to redeem any points.

    Please note:

    Direct rewards are also commonly used for:

    • The Referral Program if you want to give the referred friend a direct reward without making them create an account
    • The VIP Tiers if you want to give your customer a reward for entering a tier
    • If using any other platform, refer to our Creating a Coupon article

    Creating a direct reward

    To create a direct reward, do the following:

    1. Log in to your Loyalty & Referrals admin.
    2. Click on theManage Program tab in the main menu on the left.
    3. Click Direct Rewards.
    4. Click Create a New Coupon.
    5. Choose the direct reward you’d like to create from the Coupon Type drop-down menu.
    6. Based on the reward type you selected, fill out the relevant settings that appear below.
    7. Click Save Coupon.

    Next steps

    Now that you’ve created a few direct reward options, you can complete the set up of your Loyalty earning rules, Referral Program, and VIP Tiers.


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