Setting up a New Member Reward Earning Rule

      Setting up a New Member Reward Earning Rule

        Article summary


        Loyalty & Referrals

        Supported plans

        Free, Pro, Premium, Enterprise

        eCommerce Platform

        BigCommerce, Salesforce Commerce Cloud, Adobe Commerce (Magento), Custom

        New Memeber Reward is an account based earning rule (previously known as a campaign) that will help you convert website visitors into leads by rewarding them for creating an account with your store.

        Shoppers are more likely to sign up for an account and engage with a business that offers perks such as points and coupons, that they can use to get discounts when they shop.

        Is this article for me?

        If you're a merchant using Shopify or Shopify Plus, refer to our Setting up a New Member Reward Earning Rule on Shopify article.

        Creating a New Member Reward earning rule

        1. On your Yotpo Loyalty & Referral admin, go to Set Up Program > Earning Rules.

        2. Click on Create earning rule.

        3. Click Select on New Member Reward.

        Setting up your earning rule

        Below are the descriptions of each setting found in your earning rule for your reference

        Basic settings

        • What kind of Reward - Choose the kind of reward that you wish to give to your customers. Reward either a discount coupon or loyalty points, for completing the earning rule. Some fields on the setup change depending on the type of reward that you choose. If you select:


        The field "How many points?" will appear when you choose to reward your customers with points. This is where you can enter the number of points to be given to shoppers after completing the earning rule.


        The field "Which coupon should the customer get?" will appear. You may then select from the dropdown which coupon to apply for the specific earning rule.


        Initially, the coupon selection is at $ 0.00 as no coupon still exists. You may refer to Creating a Coupon article to learn how to create coupons

        • Campaign Name - This is the name of the earning rule as it appears on the rewards pop-up or rewards page. By default, the name is set to "New Member Reward", you may change it according to your preference.

        • Reward Text - The text that usually appears under the title and shows the customer what they will receive if they participate in the earning rule. The Rewards Text will also be reflected in the Rewards History

        Please note:

        Please make sure that the reward text matches your chosen reward as it will not change automatically when you change the reward

        • Description Text - The text that appears on the pop-up window after a customer clicks on the earning rule. It gives a brief idea of how a reward can be earned

        • Icon -The default icon for the earning rule is a user icon. However, you can replace it with any other Font Awesome icon

        • Already Completed Message - This message will appear once your customers click on an earning rule that they have already completed

        Advanced settings

        Available for:

        The settings below are options available only on Yotpo Loyalty & Referrals Premium and Enterprise plans

        • Maximum Times Completed Total - The maximum number of participants that can complete the earning rule (e.g. if you set it to 50, only the first 50 customers to finish the earning rule will receive the reward.)

        • Restrict to VIP tiers - This field will allow you to create an earning rule with specific rewards per VIP Tier

        • Display On-Site? - By default, this is toggled to "Yes", meaning that if you save this earning rule after creating/editing, it will be visible on your Rewards Page. Select "No" if you'd like to set up an earning rule that doesn't appear on your Rewards Page.

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