About Targeted Review Requests

      About Targeted Review Requests

        Article Summary


        Supported plans

        Starter, Pro, Premium, Enterprise

        eCommerce Platform

        Shopify, Shopify Plus, Adobe Commerce (Magento), BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud, Custom

        Manual Review Requests enable you to collect site or product reviews from targeted audiences by simply uploading a CSV file of existing customer information. Yotpo then sends a batch of review request emails to your past shoppers, helping you quickly and effectively generate more content, greater social proof on-site, and ultimately- more sales!

        Site reviews

        Request site reviews from past customers to solidify your brand and reputation on your homepage and SEO. They're also an excellent way to quickly get the reviews you need to qualify for Google Seller Ratings criteria.

        Learn more about Creating a Targeted Site Review Request

        Product reviews

        Request product reviews from past customers to generate more content for product and category pages.

        Learn more about Creating a Targeted Product Review


        How are targeted review requests different from automatic review requests?

        Targeted review requests are manually configured review request emails, which are generated based on existing customer info. Unlike automatic review requests, which are automatically triggered by incoming orders from your store, targeted review requests rely on an existing database of past customers and are sent as burst emails to help you generate more reviews faster. 

        Who can benefit from targeted review requests?

        Targeted review requests are designed to help merchants quickly collect reviews from their existing customers without having to wait for shoppers to make a new purchase to collect a review. That's why this feature is especially useful for merchants who have just started showing reviews on-site and need to quickly collect user-generated content for effective social proof on product pages and beyond.

        Can I collect reviews for multiple products from a manual review request?

        You can collect reviews for multiple products as long as the spam filter is unchecked.

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